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Claims Technician

Role overview

Qualifications

  • Experience dealing with motor claims cradle to grave
  • Excellent customer service skills
  • Excellent communication skills
  • Commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification

Responsibilities

  • Handle motor claims including 3rd party and property damage
  • Maintain accurate data and develop close working relationships
  • Explain complex details clearly to policyholders and negotiate settlements
  • Provide support in shaping the future of the insurance industry

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Negotiation
  • Problem Solving
  • Relationship Management
  • Active Listening

About the company

Sedgwick Ireland logo

Sedgwick Ireland

Insurance

Sedgwick, previously operating under the OSG Vericlaim brand, is Ireland's largest and longest established Specialist Third Party Administrator and Loss Adjuster. We are a SEDGWICK Company and part of the Global Sedgwick Organisation backed by the resources of the Leading Global Provider of technology enabled risk and claims solutions we can truly offer a local market based service operating to market leading international standards. Having built on our history and heritage as Chartered Loss Adjusters, today we provide a diverse and extensive range of outsource services for the Insurance and Financial Sectors in Ireland and Internationally. A unique business model incorporating industry and market experience, the application of behavioural science, lean process management and modern technology sets Sedgwick apart from the competition in our chosen markets. Providing the service layer between our clients and their customers we have a proven pedigree and reputation for operational excellence delivering the widest range of specialist and technical services in the market. The Sedgwick difference is our People and a desire to develop our talent for the benefit of all our stakeholders. Taking Care of People "Caring Counts” is at the heart of everything we do and the guiding principal in the development of Sedgwick becoming the leading broad based service provider we are today. We are Regulated as an Insurance Intermediary with the Central Bank of Ireland, have full EU Passport status and meet all Fiduciary and Corporate Governance Standards.

Company details

Company typeStartup
IndustryInsurance
Company size201 - 500

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Claims Technician

Job Location: UK wide, hybrid working

Job Type: Permanent 

Remuneration: Competitive salary taking into account skills, experience and qualifications 

We have a fantastic opportunity for Motor Claims Technicians to be based in the UK.

An excellent opportunity has arisen in our Motor team. We are recruiting Motor Claims Technician dealing with motor claims including 3rd party and property damage.

We are looking for someone with excellent communication and listening skills, the ability to impart information, and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally, are essential.

This role is perfect for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.

The skills you will have when you apply: 

  • Experience dealing with motor claims cradle to grave: including repair & total loss, third party intervention, subrogated recoveries and property damage.
  • Excellent customer service skills
  • Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all. 
  • A commitment to work towards the Chartered Institute of Loss Adjusters` Cert CILA qualification 

The skills that will be developed once working: 


  • We will provide all the Sedgwick specific training you need to thrive in this role 

What we’ll give you for this role: 

Remuneration & more 

  • Competitive salary taking into account skills, experience and qualifications 
  • A Self Invested Personal Pension Scheme (SIPP) 
  • Holiday allowance of 25 days plus bank holidays 
  • Flexible working from our office or your home 

Health & support 

  • Private healthcare plan (including pre-existing conditions) 
  • Life assurance 
  • Group Income Protection   
  • Employee assistance programme for employee wellbeing   

Other benefits 

  • Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
  • Discounts on various products and services 

This isn't just a position, it's a pivotal role in shaping our industry 

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. 

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. 

Next steps for you: 

Think we'd be a great match? Apply now – we want to hear from you. 

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.  

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.  

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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