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Aviation Claims Surveyor

Role overview

Qualifications

  • Minimum of 15 years relevant aviation maintenance experience
  • Hold an EASA B1/B2 engineering licence or equivalent
  • Good IT skills with proficiency in MS Word, Excel and PowerPoint
  • Technical understanding on current generation aircraft

Responsibilities

  • Handle aviation insurance claims from minor damage incidents to major aircraft accidents
  • Investigate loss circumstances and attend accident sites as required
  • Assess risk factors and evaluate damage sustained
  • Liaise with airline/operator/repairer and provide technical advice to progress and finalise claims

Key facts

Hard skills

Other skills

  • Report Writing
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Communication
  • Social Skills

About the company

EFI Global logo

EFI Global

Engineering Services

Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, to becoming a recognized leader in engineering failure analysis, origin and cause investigations, environmental consulting, laboratory testing and specialty consulting. Each member of our multi-disciplinary team of more than 700 professional engineers, fire investigators, architects and scientists was selected for his or her technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. This expertise, coupled with the extensive coverage of more than 62 national offices plus offices in Canada, the United Kingdom and Brazil to provide global work abroad capability, has earned us a reputation for delivering timely responses that consistently meets our clients’ expectations — anytime, anywhere. EFI Global currently provides engineering services in the state of North Carolina by our partner firm, EFI Global of North Carolina, P.C. We also provide engineering services in the states of New York and New Jersey by our partner firm, EFI Global Engineering of New York, P.C. EFI Global is part of the Sedgwick family of companies, a global leader in the independent insurance claims industry.

Company details

Company typeSME
IndustryEngineering Services
Company size501 - 1000

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Aviation Claims Surveyor

Aviation Claims Surveyor

📍 Location: India – Bangalore, Deli or Mumbai
🕒 Job Type: Permanent
💼 Remuneration: Competitive, based on skills, experience, and qualifications

Join Sedgwick Aviation Services as an Aviation Claims Surveyor, supporting global insurers with complex, high‑value aviation claims across an international platform.


Sedgwick Aviation Services is a trusted global partner to the aviation insurance market, operating through regional offices staffed by some of the industry’s most experienced Aviation Claims Surveyors. Working closely with leading global insurers, the team delivers a comprehensive range of specialist services including hull surveys, liability investigations, crisis and incident management, operational safety surveys, expert witness support and salvage sales. This breadth of expertise places Sedgwick at the forefront of complex aviation claims and risk solutions worldwide.


As an Aviation Surveyor, following appropriate training, you will be responsible for handling aviation insurance claims from minor damage incidents to major aircraft accidents and associated services provided to worldwide Insurers. The role includes investigation of loss circumstances, accident site attendance as required, assessment of risk factors, evaluation of damage sustained, liaising with the airline/operator/repairer and other stakeholders involved, provide technical advice and expertise to progress and finalise the insurance claim.

What You’ll Need:

  • Minimum of 15 years relevant aviation maintenance experience.
  • Hold an EASA B1/B2 engineering licence or equivalent.
  • Good IT skills with proficiency in MS Word, Excel and PowerPoint.
  • Technical understanding on current generation aircraft.
  • Effective communication and interpersonal skills are essential.
  • Pilots licence or flight operations experience advantageous but not mandatory.
  • Experience in preparation of detailed reports.
  • Must be able to undertake short notice international travel.
  • English is the primary business language, but additional language skills would be advantageous.
  • All applications should provide a detailed CV under a covering letter.

What we’ll give you for this role:

Remuneration & more

  • Competitive salary based on experience and qualifications
  • Productivity Incentive Scheme
  • Pension scheme
  • Earned Leave – 18 working days + public holidays

Health & support

  • Private healthcare plan
  • Life assurance
  • Employee assistance programme for wellbeing
  • Day care/creche support
  • Meal card

This isn’t just a role—it’s a chance to shape the future of client engagement in a specialist market.


At Sedgwick, we don’t just build careers—we build futures. Through Sedgwick University, you’ll have access to over 15,000 on-demand courses, role-specific training, and opportunities for formal education. We’re committed to helping you grow, lead, and make a lasting impact.


Next steps for you:


If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.  


We are also proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.  


After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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