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Senior Enterprise Account Manager

Role overview

Qualifications

  • 6+ years in a strategic account management, solutions consulting, or client success role — ideally within healthcare technology or enterprise SaaS
  • Analytical problem solver who can ideate and execute complex product solutions
  • Excellent in high-growth environments, managing shifting priorities with confidence
  • Strong communicator who can influence stakeholders at all levels

Responsibilities

  • Own a book of business consisting of Solv’s top enterprise accounts
  • Build deep, trust-based relationships with senior client stakeholders
  • Drive revenue expansion through value-based consultative selling and negotiate contracts
  • Serve as the primary product consultant for partners and drive usage of AI-based products

Key facts

Hard skills

Other skills

  • Strategic Thinking
  • Analytical Thinking
  • Negotiation
  • Communication
  • Collaboration
  • Time Management

About the company

Solv. logo

Solv.

Digital Health & Health Tech

We’re about one thing: convenient healthcare for everyone. Solv allows you to book same-day doctor’s appointments and urgent care visits. Choose from highly-rated providers, read patient reviews and book appointments after hours and on the weekend. At Solv, we believe getting access to high quality, last-minute care should be simple, fast and effortless. Consumers should be able to know where they can go, when they'll be seen and how much it will cost. That's the future we're building with Solv. For providers, Solv's end-to-end platform revolutionizes the delivery of convenient care. We create tools to grow your practice, delight patients and boost your reputation. ATTRACT MORE PATIENTS. Dominate Google by promoting your clinics on Solv and UrgentCareLocations.com and optimize your own site for online conversion. Your branded mobile scheduling site with insurance card scanning turns more web traffic into clinic visits. DELIVER AN AMAZING EXPERIENCE Automate patient communication that save staff time and improve patient satisfaction. Text message alerts keep patients up to date, reduce no-shows and handle post-visit follow up. Seamless queuing of both walk-ins and online bookings reduces wait times, optimizes patient flow and helps set expectations with patients through accurate wait time estimates. INCREASE LOYALTY Boost your online reputation by broadcasting reviews and increasing your clinic ratings to make a positive impression on new patients. Then keep them coming back with secure patient profiles that encourage painless re-bookings with your clinic. Following visits, collect valuable patient feedback with NPS surveys on performance, identify issues and address complaints instantly. Finally, mobile dashboards let you view operational data such as wait times and volumes so that you can make adjustments in real time.

Company details

Company typeScaleup
IndustryDigital Health & Health Tech
Company size51 - 200

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Job description

Being sick or injured is painful. Getting better shouldn’t be. Most industries have been transformed by new technology. Healthcare is still waiting — and you can help change that. Our mission is simple but ambitious: make healthcare accessible, transparent, and effortless for all. We put the consumer at the center, move fast and partner with forward-thinking providers to deliver software that makes care better, faster, and more human. This is work with real-world stakes — and you can help lead the way.


About the Role

As a Sr. Enterprise Account Manager, you’ll own strategic relationships with Solv’s top urgent care and health system partners, delivering tailored product solutions and driving business growth. 

You’ll be the primary owner of revenue growth and retention, product adoption, and long-term strategy across a portfolio of high-value enterprise clients. By working cross-functionally with technical project managers, product, engineering, marketing, sales, and finance, you’ll shape strategic roadmaps, deliver on partner goals, and drive mutual success for Solv and our partners.

What You’ll Be Doing

Strategic Account Ownership

  • Own a book of business consisting of Solv’s top enterprise accounts.
  • Build deep, trust-based relationships with senior client stakeholders
  • Lead the strategy for account health and growth, including upsell, cross-sell, and renewal initiatives.

Revenue Growth & Communication

  • Drive revenue expansion through value-based consultative selling.
  • Negotiate contracts, manage renewals, and identify whitespace opportunities.
  • Ensure effective communication across stakeholders — internally and externally — to ensure alignment and transparency.

Product Usage Consultation

  • Serve as the primary product consultant for your partners supporting ongoing insight needs and most importantly driving usage of our AI, usage based products
  • Collaborate with product, engineering, and marketing to deliver scalable, innovative solutions and ensure your customers are using Solv tools in the most impactful ways

You’ll Thrive in This Role If You…

  • Have 6+ years in a strategic account management, solutions consulting, or client success role — ideally within healthcare technology or enterprise SaaS.
  • Are an analytical problem solver who can ideate and execute complex product solutions.
  • Excel in high-growth environments, managing shifting priorities with confidence.
  • Love building process where none exists, and thrive in collaborative cross-functional settings.
  • Are a clear communicator who can influence stakeholders at all levels, including executives.
  • Have a strong sense of ownership and accountability for both partner success and revenue outcomes.

Base Salary ranges vary by location:

  • San Francisco & New York: $110,000–$150,000 base salary + $20,000 variable compensation
  • Colorado: $100,000–$145,000 base salary + $20,000 variable compensation
  • All other locations: $100,000–$145,000 base salary + $20,000 variable compensation

Actual compensation within the range will be determined based on relevant experience, skills, qualifications, and geographical location.

Solv offers robust benefits, including:

  • Equity for full-time U.S.-based employees
  • Medical, dental, and vision insurance, with 100% of employee premiums covered
  • 401(k) plan
  • Up to 12 weeks of paid parental leave
  • Monthly wellness reimbursement
  • Flexible time off
  • Company-paid life insurance, short-term disability, and long-term disability coverage
  • Company contribution toward an HSA
  • Medical and dependent-care FSAs

Unfortunately, we are unable to sponsor visas at this time.

This position is being hired on an urgent basis. The application window may close before November 15 if a sufficient number of applications to select a candidate are received prior to that date. Apply directly through Solv’s careers page: https://www.solvhealth.com/careers

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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