Compliance Supervisor

The Compliance Supervisor plays a critical role in ensuring the Firm’s operations comply with all applicable federal, state, and local laws governing debt collection, consumer protections, and legal practice standards. This position serves as a subject matter expert on regulatory requirements and other consumer finance and data privacy laws. 

Essential Duties and Responsibilities:

This role requires collaboration with all aspects of the Firm to include legal operations, IT, collections, and client services to provide compliance guidance, address issues, and implement effective controls. The Compliance Supervisor also supports reporting for senior leadership, Compliance Manager, and contributes to internal and external audits.

Required Skills/Abilities: 

• Collaborate across departments to implement compliance solutions
• Performs special projects/other responsibilities as assigned by the Director of Compliance or designee.
• Lead team members by establishing goals and provide constructive, consistent, and timely feedback.
• Ability to interpret and apply regulatory requirements to operations
• Deep knowledge of FDCPA, FCRA, TCPA, SCRA, GLBA, HIPPA, and related state laws
• Designing, monitoring, and testing compliance programs, policies, and procedures
• Strong ability to conduct compliance risk assessments and develop corrective action plans
• Skilled in supporting internal and external audits, client reviews, and remediation responsibilities
• Problem-solving and investigative skills with the ability to identify root causes of compliance issues
• Ability to analyze data, reporting, and performance trends to detect potential compliance risk
• Excellent written and verbal communication skills, with ability to draft reports and policies
• Strong organizational skills with the ability to manage multiple projects, deadlines, and priorities
• Detailed-oriented, with the ability to maintain accurate documentation and reporting
• Ability to serve as a subject matter expert and mentor junior compliance staff
• Imperative ethical judgement, discretion, and ability to handle sensitive information
• Proactive mindset with ability to recommend process improvements and efficiency enhancements

Education and Experience:

• High School degree required 
• Prior compliance, finance, or legal experience preferred 
• Proficiency with Microsoft Suite

Preferred: 

• Prior experience in a compliance or finance role.

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 
• Frequently required to talk or hear, and use hand to type, handle, or touch objects.

Work Environment:

• Hybrid/Remote

Schedule:

• 8am to 5pm Monday through Friday with flexibility to meet business needs.