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Cybersecurity and Compliance Manager

Role overview

Qualifications

  • 8+ years of experience in information technology, cybersecurity, information security governance, risk management, or regulatory compliance
  • Active CISSP certification in good standing
  • Strong working knowledge of cybersecurity and compliance frameworks such as NIST CSF, CIS Controls, SOC 2, HIPAA, PCI-DSS, CMMC, and ISO 27001

Responsibilities

  • Lead cybersecurity compliance initiatives, including risk assessments, policy development, audit preparation, evidence collection, and ongoing compliance monitoring
  • Conduct compliance gap assessments and remediation tracking to strengthen client security programs
  • Manage internal and client risk assessments, cyber insurance questionnaires, and third-party risk management
  • Provide vCISO advisory services, including security strategy and executive-level reporting

Hard skills

Other skills

  • Communication
  • Analytical Thinking
  • Organizational Skills
  • Collaboration
  • Problem Solving

About the company

New Charter Technologies logo

New Charter Technologies

IT Services & IT Consulting

New Charter Technologies is a family of brands made up of the highest-performing Managed Service Providers (MSPs) across North America. With 20+ brands in the New Charter platform and more being consistently added, we can confidently say we are creating a caliber of business the IT industry hasn’t yet seen. There is vast strength in numbers and knowledge across the New Charter Technologies platform that can be tapped into to provide the ideal solutions. We have the tools that we need to deliver, and we are always looking ahead and to bring value to our clients. For MSP founders and leaders, New Charter offers an opportunity to continue running the business you've built while receiving investment and support that will help your business grow. We help qualified MSPs monetize what they’ve built, prioritize people, and protect their legacy. With New Charter, founders run their own companies while also participating in the leadership team of an organization well on its way to being a dominant player in the industry.

Company details

Company typeScaleup
IndustryIT Services & IT Consulting
Company size501 - 1000

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Job description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

At Kinetix, a New Charter Company, we are seeking a Cybersecurity and Compliance Manager in a remote, United States-based role (in other companies this person could hold the title of Senior Cybersecurity Compliance Manager, Cybersecurity Risk and Compliance Manager, Information Security Compliance Manager) to lead cybersecurity compliance programs, risk management initiatives, and strategic security advisory services for clients.


This is a remote position based in the United States.


In this role, you will serve as a senior compliance expert within the Cybersecurity Services (CSS) team, partnering with clients, executive leadership, security operations, and internal analysts to strengthen security programs and meet contractual obligations. You will lead multi-framework compliance initiatives using standards such as NIST CSF, SOC 2, CIS Controls, HIPAA, PCI-DSS, CMMC, and ISO 27001 while providing vCISO advisory services, audit guidance, and executive-level risk reporting. You will also guide and coach members of the security and compliance team as the organization grows.


To be successful in this role, you will combine deep cybersecurity governance, risk, and compliance expertise with strong client-facing leadership and practical technical knowledge. You will translate complex security risks into actionable recommendations, oversee consistent delivery of cybersecurity services, and help clients improve their security maturity through risk assessments, remediation planning, and continuous compliance monitoring. You will also collaborate with technical teams to ensure security commitments are fulfilled and client environments remain aligned with applicable regulatory and contractual requirements.


General Job Duties Include:


  • Lead cybersecurity compliance initiatives, including risk assessments, policy development, audit preparation, evidence collection, and ongoing compliance monitoring across NIST CSF, SOC 2, CIS Controls, HIPAA, PCI-DSS, CMMC, and ISO 27001.
  • Conduct compliance gap assessments, framework crosswalks, maturity evaluations, and remediation tracking to strengthen client security programs.
  • Oversee the Security Program Platform and associated governance, risk, and compliance processes.
  • Manage internal and client risk assessments, cyber insurance questionnaires and renewals, third-party risk management, and vendor security due diligence.
  • Provide vCISO advisory services, including security strategy, roadmaps, investment planning, and executive and board-level reporting.
  • Guide clients and internal stakeholders on responsible AI adoption, including AI governance, acceptable-use policies, data protection, and emerging security risks.
  • Maintain security policies, procedures, and audit-ready documentation while ensuring identified gaps are tracked through remediation.
  • Oversee Cybersecurity Services delivery to ensure contractual security commitments are fulfilled and service gaps are addressed with clear accountability.
  • Determine applicable cybersecurity deliverables across Essentials, Core, Enterprise, and Advanced service tiers based on client requirements, endpoint counts, compliance obligations, and risk profiles.
  • Ensure consistent delivery of Cyber Posture Snapshots, Continuous Health Checks, managed remediation, NIST CSF maturity scoring, and annual security summaries.
  • Lead executive client strategy meetings and serve as the escalation point for complex cybersecurity, compliance, and risk management concerns.
  • Communicate security findings, business risks, remediation priorities, and strategic recommendations to technical and nontechnical stakeholders.
  • Collaborate with security operations teams on incident response, vulnerability management, and remediation activities, ensuring appropriate client communication and compliance follow-up.
  • Support pre-sales engagements, cybersecurity service recommendations, and opportunities to expand client security programs.
  • Oversee annual backup recovery testing and provide business continuity and disaster recovery guidance.
  • Serve as the primary liaison between Cyber74 and Kinetix on cybersecurity and compliance guidance.
  • Provide guidance, coaching, and potential direct leadership to Security & Compliance Analysts and Security Success Analysts as the team expands.

Required Experience:


  • 8+ years of experience in information technology, cybersecurity, information security governance, risk management, or regulatory compliance.
  • Active CISSP certification in good standing.
  • Strong working knowledge of cybersecurity and compliance frameworks, including NIST CSF, CIS Controls, SOC 2, HIPAA, PCI-DSS, CMMC, and ISO 27001, with experience supporting audits, evidence management, and compliance assessments.
  • Demonstrated experience conducting cybersecurity risk assessments, managing third-party and vendor risk, supporting cyber insurance assessments, and using GRC or compliance automation platforms.
  • Strong client-facing communication, analytical, and organizational skills, with the ability to advise executive stakeholders, manage multiple engagements, and evaluate security controls across Windows, macOS, cloud, networking, and identity environments.

Preferred Experience:


  • Additional professional certifications such as CISM, CISA, or other relevant cybersecurity and compliance credentials.
  • Previous leadership experience managing teams, projects, client engagements, or cybersecurity advisory programs.
  • Experience working in a managed service provider (MSP), managed security service provider (MSSP), or consulting environment delivering vCISO or cybersecurity advisory services.
  • Experience with security operations, incident response, vulnerability management, SIEM platforms, and endpoint security technologies.
  • Familiarity with CrowdStrike, ThreatLocker, Cisco Secure Connect, Cisco Meraki, OpenDNS, Jamf MDM, Microsoft Intune, Azure, OneLogin, and Okta.
  • Experience with AI governance, security policies, and emerging AI-related risks, along with a bachelor's degree in Information Security, Information Technology, or a related field, or equivalent professional experience.

Preferred Attributes:


  • Strategic thinker who can balance long-term cybersecurity planning with hands-on execution.
  • Passionate about technology, cybersecurity, and continuous improvement.
  • Highly organized, detail-oriented, process-driven, and self-motivated.
  • Demonstrates integrity, discretion, accountability, and openness to feedback.
  • Collaborative and consultative, with a service-oriented approach to improving outcomes for clients and team members.

Compensation


The compensation is expected to start at $120,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.




Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.


At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)


Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 


Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!


We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.


New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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