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Ultrasound Dispatcher - REMOTE

TridentCare

Role overview

Qualifications

  • Knowledge of Same day vs. Scheduled Services
  • Understanding Clients needs for services
  • Learn Medicare Guidelines
  • Knowledge of medical insurances

Responsibilities

  • Dispatch Sonographer to the proper geographical areas
  • Prioritize STAT Exams as identified by Client
  • Communicate and report problems to Supervisor
  • Call facilities to schedule cases for exams

Key facts

Hard skills

Other skills

  • Scheduling
  • Customer Service
  • Prioritization
  • Communication
  • Problem Solving
  • Teamwork

About the company

TridentCare logo

TridentCare

Medical Diagnostics & Laboratories

TridentCare is the leading portable diagnostic services solution for a variety of healthcare markets, delivering quality services at our customers’ locations nationwide. Each day the company deploys experienced medical professionals and leading-edge technology to provide imaging, laboratory, and vascular and services to tens of thousands of patients wherever they are proudly offering consistency and economies of scale that regional providers cannot. For more information about TridentCare, please visit TridentCare.com, and follow us on Instagram.

Company details

Company typeLarge
IndustryMedical Diagnostics & Laboratories
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

  • Dispatch Sonographer to the proper geographical where needed
  • Knowledge of Same day vs. Scheduled Services.
  • Understanding Clients needs for services and how to create customer satisfaction by providing same day service.
  • Prioritize STAT Exams as identified by Client and Protocols.
  • Prioritize cases for “STAT”, ASAP and PRIORITY homes.                      
  • Communicate and report problems to the Supervisor and respective Field Manager.
  • Assist Technologist with a variety of daily needs (directions, case type and client info etc.).
  • When required, will assist the customer service representative with the overflow of client orders
  • Call facilities to schedule cases for all exams, verifying diagnosis and symptoms and when necessary communicate directions for nursing staff to prep the patient prior to arrival.
  • Understand diagnosis codes and Ultrasound study types; coordinate the two to ensure proper technologist is dispatched and patient prepped if necessary.
  • Learn Medicare Guidelines (diagnosis, and scheduling guidelines)
  • Remain knowledgeable with regards to medical insurances and understand where they may/may not be accepted.
  • Verify cases upon completion by technologist.
  • Technical issues reported by Technologist to be communicated to Supervisor.
  • A thorough understanding of the assigned dispatch area's geography
  • Schedule Fixed Physician sites and Prison on a weekly basis. Keep contact list up to date with each fixed site.
  • Create work orders based on call or faxed requests
  • Fax final report to facility at facility request.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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