Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
As a Sr. Social Media Manager on our External Communications Marketing team, you will own the development and execution of SPS Commerce's social media strategy across all priority channels. Reporting to the head of External Communications, you'll play a pivotal role in growing our brand presence and engaging our community of retailers, brands, manufacturers, distributors, and logistics providers. This role calls for a creative storyteller and strategic thinker who is data-driven, results-oriented, and a collaborative partner who can bring the SPS brand to life in the social sphere.
What You'll Do:
- Drive SPS's social media strategy and execution across all priority channels including LinkedIn, YouTube, TikTok, Facebook, and Instagram, continuously reviewing and refining strategy to keep it aligned with business objectives
- Manage and execute a comprehensive social media editorial calendar, including proactively mapping, writing, scheduling, and measuring copy and content
- Leverage ClickUp to maintain a regular funnel of pre-drafted content via the SPS Social Poster to enable easier company-wide sharing
- Develop and manage the social media presence of select SPS's executive leaders in partnership with the executive team and the internal communications team to build authentic, on-brand thought leadership.
- Partner with stakeholders across Marketing, Talent Marketing, Communications, The Source, and Product teams to ensure a cohesive and integrated social media presence that supports broader company initiatives
- Partner with internal and external creatives, agencies, designers, and vendors to guide the development of high-impact social media assets including graphics, GIFs, short and long-form videos, and dynamic content templates
- Monitor, analyze, and report on key performance metrics across all social channels, using data-driven insights to continuously optimize for reach, engagement, and growth
- Monitor and respond to comments, messages, and mentions across all priority channels to foster a positive online community and address feedback
Where You'll Work:
This role is hybrid out of our headquarters in Minneapolis, MN or open to remote candidates. We Succeed Together through in-person collaboration, balanced with remote work to provide flexibility.
What You'll Bring:
- 5+ years of experience in digital and social marketing, specifically developing comprehensive social media strategy and managing multiple social channels within a
- B2B technology or SaaS environment; supply chain, CPG, or retail domain experience required
- Experience in corporate communications with an understanding of internal communications and culture practices; candidates with direct experience in employer brand strategy will be considered especially qualified
- Demonstrated experience using AI-powered tools for social media content development, management, and performance analysis including AI-driven copywriting, content optimization, automated scheduling, social listening, and sentiment analysis
- Strong writing, editing, and communication skills with a keen eye for detail and ability to craft compelling narratives
- Demonstrated ability to develop a strategic social media content calendar and execute with high accountability for production quality
- Proficiency in social media management and analytics tools such as Sprout Social, with the ability to translate data into actionable insights
- Experience with graphic design and video editing platforms such as Figma or Canva to create visually compelling social media assets
- Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
- A collaborative spirit with the ability to build strong relationships with internal stakeholders
- A passion for social media, a creative mindset, and a desire to stay ahead of the latest trends and best practices
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $90,200 - $129,800. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
