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XTN-1C28547 | ACCOUNTS RECEIVABLE ANALYST

Role overview

Qualifications

  • At least 2 years of experience in Accounts Receivable and collections
  • Strong communication skills
  • Experience with ticketing systems, ERP platforms, and collections tools
  • Familiarity with Salesforce tickets and high attention to detail

Responsibilities

  • Perform outbound collections with a focus on customer service and company policy
  • Analyze collection practices and recommend improvements
  • Collaborate with Sales and cross-functional teams to resolve overdue accounts
  • Maintain accurate records of collection activities

Key facts

Hard skills

Other skills

  • Collections
  • Customer Service
  • Collaboration
  • Communication
  • Detail Oriented
  • Adaptability
  • Problem Solving

About the company

KMC Solutions logo

KMC Solutions

Outsourcing & Offshoring

The #1 flexible office space and fastest-growing EOR provider in the Philippines #DefyLimits 🚀

Company details

Company typeLarge
IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

At Vanta, our mission is to secure the internet and protect consumer data. We believe security should be
continuously monitored and verified, and we empower companies to practice better security and prove it
with ease. Vanta has a kind, talented team—while some come from security backgrounds, many have
succeeded here without it.
As an Accounts Receivable Analyst at Vanta, you'll play a vital role in ensuring the smooth operation of our
Accounts Receivable function. You will manage the collection of outstanding receivables, resolve customer billing concerns, and help minimize delinquency. This role requires a proactive approach to credit and
collections, strong communication skills, and effective cross-functional collaboration.
We’re looking for someone who thrives in a fast-paced environment, is highly organized, and can handle
multiple priorities with precision. Your contributions will help optimize our collections processes and support
Vanta’s continued growth. A positive attitude, attention to detail, and a commitment to continuous
improvement are key to success in this role.
You will report to the Accounts Receivable Supervisor and be a core part of our expanding Finance team.

  • HMO on Day 1
  • Group Life Insurance
  • Fixed weekends off
  • Leave credits

• Perform outbound collections professionally, with a focus on excellent customer service and adherence to company policy.
• Analyze current collection practices and recommend process improvements.
• Collaborate with Sales and other cross-functional teams, as well as external customers, to resolve pastdue and disputed accounts.
• Maintain accurate, detailed records of all collection activities.
• Meet or exceed assigned KPIs and performance goals.
• Support the Cash Application team by obtaining remittance details to ensure timely, accurate payment posting.
• Monitor and report on delinquent accounts; prepare weekly reports on high-risk accounts and suggest resolution strategies.
• Assist in system improvements and help streamline AR processes.
• Partner with internal teams to identify issues and propose creative solutions, including automation opportunities.

• At least 2 years of experience in Accounts Receivable and collections, ideally in a fast-paced, high-volume environment.
 
• Must be adaptable and able to multitask effectively.
 
• The role requires strong communication skills, as the candidate will be both internally and customer-facing, representing Vanta to clients.
 
• Experience with any ticketing system, ERP platforms, and collections tools is required. Familiarity with Salesforce tickets and high attention to detail are also essential.

Soft Skills & Culture Fit

  • High ownership and accountability
  • Curiosity and willingness to ask questions
  • Humility and collaboration
  • Builder mindset—proactively improving processes
  • Strong attention to detail balanced with efficiency
  • Ability to thrive in a fast-paced, AI‑driven environment
  • Highly reliable, deadline-driven, and proactive in communication
  • Consistency, accountability, and transparency are critical for this role.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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