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Executive Assistant (Job ID: ANTGOL1)

Role overview

Qualifications

  • 2+ years supporting business owners or C-suite leaders, ideally in luxury beauty, wellness, med-spa, or premium hospitality environments.
  • Exceptional written and spoken English with high emotional intelligence to adapt communication styles for high-end clients.
  • Experience with booking and CRM software (Vagaro preferred), lead-generation platforms (Referizer), e-commerce (Shopify), and Google Workspace.

Responsibilities

  • Manage incoming communications across email, text, and social channelsβ€”maintaining a fast, adaptive, and highly professional tone suited for a luxury brand.
  • Fully own calendar management, appointment confirmations, reminders, reschedules, and rapid lead follow-ups to eliminate drop-offs.
  • Maintain lead tracking, update client records, and optimize pipeline workflows using Vagaro and Referizer.
  • Audit and integrate existing tools (Vagaro, Referizer, Shopify) and document clear SOPs and response templates as you work.

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Adaptability
  • Time Management
  • Strong Work Ethic

About the company

InsideOut logo

InsideOut

Outsourcing & Offshoring

Inside Out empowers growth-focused small businesses with elite support services that drive scale, boost margins, and reclaim valuable time. We combine two high-impact solutions under one brand to help founders grow without growing overhead: 1. Inside Out VA Headhunting Tired of hiring headaches and overpriced agencies? We deliver world-class virtual assistantsβ€”sourced, vetted, and hired direct by you. No markups. No ongoing fees. Just elite global talent from Latin America, South Africa, Egypt, and the Philippinesβ€”placed in under 3 weeks with a 6-month replacement guarantee. 2. Inside Out Virtual Receptionists Missed calls = lost revenue. Our 24/7 virtual receptionist team answers every call, books appointments, and handles your front-line communicationβ€”so you never lose a lead or interrupt your focus again. Fully trained, bilingual, and always on-brand. Why Businesses Choose Inside Out: βœ” Save up to 80% vs. local hiring βœ” Scale with margin, not stress βœ” Eliminate missed revenue and admin burden βœ” Plug-and-play solutions for lean, high-growth teams We’re not just a staffing company or call centerβ€”we’re your outsourced growth layer. Trusted by U.S. entrepreneurs across industries like law, health, home services, and consulting. Let’s simplify your scale. Support that grows with youβ€”without adding overhead. Connect with us today. ** Remote Workers ** Join our community to get free training! https://www.skool.com/virtual-assistant-academy

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

🌟 Exciting Remote Opportunity! We're Hiring an Executive Assistant! 🌟

Are you an autonomous, highly polished Executive Assistant who excels at client communications, CRM workflows, and bringing structure to premium boutique operations? We are seeking a full-time Executive Assistant based in LATAM, South Africa, or the Philippines to take full ownership of day-to-day operations for a high-end hair restoration clinic and boutique studio based in the Greater Houston area!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: πŸ”— https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

πŸ—£οΈ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. πŸŽ™οΈ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

πŸ“‹ Job Details at a Glance

  • Job Title: Executive Assistant

  • Job ID: ANTGOL1

  • Industry: Luxury Service / Non-Surgical Hair Replacement & Wellness

  • Location: LATAM / South Africa / Philippines

  • Job Status: Full Time

  • Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (Central Time)

  • Compensation:

    • South Africa & LATAM: $10 – $12 per hour πŸ’°

    • Philippines: $8 – $10 per hour πŸ’°

  • Target Start Date: ASAP πŸš€

🏒 About the Client

Our client is a premier, specialized hair restoration clinic and high-end hair studio based in the Greater Houston area. Combining laboratory precision with salon artistry, they deliver personalized, non-surgical hair replacement systems, advanced therapies (such as PRP and scalp treatments), and luxury tailored salon services for men and women. They have built a strong reputation for compassionate, confidential, and highly effective transformation experiences.

πŸ’Ό About the Role

We are seeking a self-directed Executive Assistant to manage client communications, streamline backend systems, and drive daily operational workflows. In this role, you will consolidate software tools, maintain CRM pipelines, document repeatable SOPs, and deliver an exceptional experience for high-end clientele so the founder can remain focused entirely on client service.

🎯 Key Responsibilities

  • πŸ’¬ Client Engagement & Experience: Manage incoming communications across email, text, and social channelsβ€”maintaining a fast, adaptive, and highly professional tone suited for a luxury brand.

  • πŸ“… Scheduling & Workflow Ownership: Fully own calendar management, appointment confirmations, reminders, reschedules, and rapid lead follow-ups to eliminate drop-offs.

  • πŸ“Š CRM & Pipeline Operations: Maintain lead tracking, update client records, and optimize pipeline workflows using Vagaro and Referizer.

  • βš™οΈ Systems Streamlining & SOP Creation: Audit and integrate existing tools (Vagaro, Referizer, Shopify) and document clear SOPs and response templates as you work.

  • πŸ“± Social Media & Inbound Management: Monitor Instagram and Facebook DMs, maintain brand voice, route leads, and track key engagement metrics.

  • πŸ” Proactive Problem Solving: Identify operational bottlenecks, implement independent solutions, and bring structured answers to the founder.

βœ… Qualifications & Skills

⭐ Core Requirements:

  • Experience: 2+ years supporting business owners or C-suite leaders, ideally in luxury beauty, wellness, med-spa, or premium hospitality environments.

  • Communication & Tone: Exceptional written and spoken English with high emotional intelligence to adapt communication styles for high-end clients.

  • Technical Aptitude: Experience with booking and CRM software (Vagaro preferred), lead-generation platforms (Referizer), e-commerce (Shopify), and Google Workspace.

  • Work Ethic: Highly reliable, self-directed, and capable of establishing order and repeatable processes without needing step-by-step guidance.

  • Schedule Alignment: Full availability during US Central Standard Time (CST) business hours.

πŸš€ Submit your application today and take the first step toward your next great opportunity!

🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically for LATAM candidates: πŸ”— Join our LATAM-Only Facebook Group Here!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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