Operational Executive Assistant (Job ID: MATTIA1EA)

🌟 Exciting Remote Opportunity! We're Hiring an Operational Executive Assistant! 🌟

Are you an assertive, deeply accountable professional with real estate experience and a proactive problem-solving mindset? We are seeking a bilingual Operational Executive Assistant to serve as the operational backbone for the Founder across a fast-paced real estate firm and an affiliated mortgage company!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

📋 Job Details at a Glance

• Job Title: Operational Executive Assistant (Bilingual)

• Job ID: MATTIA1EA

• Industry: Real Estate & Mortgage

• Location: LATAM

• Job Status: Full Time

• Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM (EST)

• Salary: $8 – $11 per hour

• Target Start Date: ASAP

🏢 About the Client

The client is a fast-paced, highly active real estate company specializing in residential buying, selling, and investor relations, operating alongside an affiliated mortgage business. The firm operates in a dynamic, seasonal market that requires high energy, strict operational discipline, and exceptional client care. As the business grows, the Founder requires a high-level operational partner to support both companies simultaneously by streamlining workflows, protecting sensitive data, and building scalable internal systems.

💼 About the Role

We are seeking a proactive, deeply accountable Executive Assistant to support the Founder across all core operations. We are strictly looking for an assertive critical thinker who takes total ownership, anticipates needs, and drives resolution—not a passive order-taker. You will serve as the operational backbone of the company: overseeing team members, managing high-level inbox flows, onboarding new clients/agents, and converting tribal knowledge into bulletproof internal documentation.

🎯 Key Responsibilities

• SOP & Process Documentation (High Priority): Systematize operations by creating and updating clear Standard Operating Procedures (SOPs)—especially regarding agent and client workflows—to ensure processes stay current and scalable.

• Task Delegation & Accountability: Assign tasks to the appropriate team members, oversee the Transaction Coordinator, and maintain tight accountability to ensure no details fall through the cracks.

• Email & Inbox Ownership: Fully own and manage the Founder’s inbox—moving beyond simple flagging to actively resolving issues and drafting responses independently.

• Client & Agent Onboarding: Seamlessly handle onboarding for new real estate agents and clients, including conducting brief introductory screening chats to gauge client urgency.

• Calendar & Operations Management: Oversee calendar scheduling, prioritize daily tasks, and maintain seamless administrative order during peak market seasons.

✅ Qualifications & Skills

⭐ Core Requirements:

• Real Estate Experience: Prior experience supporting a senior executive within the real estate industry is strongly preferred.

• Critical Thinking & Ownership: Proven ability to solve problems autonomously, exercise sound judgment, and drive projects forward without direct supervision.

• Communication: Exceptional written and spoken English-Spanish skills.

• Seasonal Stamina & Reliability: Ability to thrive under high-velocity, peak-season conditions with steadfast consistency and dedication.

• Data Security & Privacy: Strict adherence to data privacy standards and security safeguards when handling sensitive client and financial information.

• Technical Skills: High proficiency in Google Workspace.

🚀 Submit your application today and take the first step toward your next great opportunity!

🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically for LATAM candidates: 🔗 Join our LATAM-Only Facebook Group Here!