Web Content Specialist

Position Overview

Location: Hybrid; McLean, VA and Washington, DC

Travel: Limited local travel for meetings, training, and stakeholder engagement activities

Background Investigation: Must be eligible to obtain and maintain required USDOT facility and network access

Work Schedule: Monday-Friday during standard business hours with flexibility to support urgent website updates and content publication requirements

Employment Type: Full-Time

Key Responsibilities

• Create, edit, publish, and maintain website content supporting FHWA research and technology programs.
• Manage content within Drupal, SharePoint, Google Sites, and other approved content management systems.
• Coordinate review and approval workflows for website content updates and new content releases.
• Ensure content complies with Section 508 accessibility requirements and Federal web standards.
• Perform quality assurance reviews to verify content accuracy, consistency, formatting, and usability.
• Monitor websites for outdated content, broken links, accessibility issues, and content gaps.
• Support quarterly content certification and website review activities.
• Develop and maintain online resources, guidance materials, job aids, and training documentation.
• Assist with content migration, organization, and records management efforts.
• Optimize images and digital assets for web publication.
• Support stakeholder requests related to website, intranet, and content platform updates.
• Coordinate with communications specialists, editors, writers, and Government stakeholders to ensure consistent messaging across platforms.
• Track website update requests, content workflows, and publication schedules.
• Support development and maintenance of content databases and information repositories.

Required Qualifications

• Bachelor's degree in English, Communications, Marketing, Business, or a related discipline.
• Minimum 5 years of experience in website content management.
• At least 3 years of recent experience supporting website content development and maintenance.
• Experience working within content management systems and publishing platforms.
• Strong writing, editing, and proofreading skills.
• Experience creating training materials, user guides, or procedural documentation.
• Experience conducting content quality assurance and content audits.
• Familiarity with web accessibility standards and Section 508 requirements.
• Strong organizational skills and attention to detail.
• Ability to manage multiple competing priorities and deadlines.
• Proficiency with Microsoft Office Suite and collaboration platforms.

Preferred Qualifications

• Experience with Drupal, SharePoint, and Google Sites.
• FHWA, USDOT, or other Federal civilian agency web-content experience.
• Experience supporting transportation, infrastructure, engineering, or research programs.