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Senior Product Manager, Consumer Payments

Role overview

Qualifications

  • 5+ years of product management experience
  • Analytical rigor: comfortable with data and using research for product decisions
  • Curiosity about customers: strong instincts for improving customer experience
  • Experience holding informed conversations with engineers about system tradeoffs

Responsibilities

  • Focus on customer payment experiences, uncovering issues through research and data
  • Create new payment experiences by collaborating with Design and Analytics
  • Design and run experiments to improve conversion and payment success
  • Drive an ambitious roadmap that identifies high-impact opportunities and presents strategy to senior leaders

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Payments Product Manager
  • English

Hard skills

Other skills

  • Communication
  • Collaboration
  • Curiosity
  • Relationship Building
  • Problem Solving

About the company

Affirm logo

Affirm

Buy Now Pay Later (BNPL) & Consumer Credit

At Affirm, we’re using today’s technology to bring significant disruptive innovation to the financial industry. We focus on improving the lives of consumers by delivering simple, honest and transparent financial products. We have roles across a variety of teams, including engineering, product, finance, operations, revenue, marketing, people and more. A note to applicants: Fake job and recruiting scams are on the rise. Affirm will never ask you to pay any upfront fees or send you any checks to purchase equipment during any part of the recruiting process. Affirm only uses legitimate company email address domains (either “@affirm.com” or "@us.greenhouse-mail.io”) to communicate with candidates via email. We have roles across a variety of teams, including engineering, product, finance, operations, revenue, marketing, people and more. Affirm is also proud to be a remote-first company! Attracting great people starts by finding talent in different places. That's why we built remote work into the DNA of how we do business—but if an office space is more your style, we have offices in Chicago, New York City, Pittsburgh, San Francisco, and Toronto. Not to mention we have comprehensive and award-winning benefits that were made for you. Interested in learning more? Check out our careers page and apply today! Visit affirm.com/careers for more information. A note to applicants: Fake job and recruiting scams are on the rise. Affirm will never ask you to pay any upfront fees or send you any checks to purchase equipment during any part of the recruiting process. Affirm only uses legitimate company email address domains (either “@affirm.com” or "@us.greenhouse-mail.io”) to communicate with candidates via email.

Company details

Company typeLarge
IndustryBuy Now Pay Later (BNPL) & Consumer Credit
Company size1001 - 5000

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Job description

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.

About the role
The Consumer Payments team powers how customers successfully make payments to Affirm. As a Senior Product Manager, you will create new payment experiences that make repaying easier, improve payment success, and define how payments are processed safely and cost-effectively. This is a highly cross-functional role that sits at the intersection of Product, Engineering, Analytics, Finance, Design, and Partnerships.

What you’ll do

We are looking for a curious, collaborative Senior Product Manager to improve how customers pay with Affirm.

  • We are looking for a curious, collaborative Senior Product Manager to improve how customers pay with Affirm

  • Focus on the customer, uncovering where paying breaks down through research and data, and sharing those insights across the team

  • Create new payment experiences that make repaying easier, working with Design and Analytics from discovery to launch

  • Design and run experiments that improve conversion, payment success, and cost

  • Shape how payments are processed safely and cost-effectively, weighing performance and risk

  • Be a trusted partner to Product, Engineering, Finance, Design, and Partnerships, exploring new opportunities together, evaluating their impact, and defining sequencing

  • Drive an ambitious roadmap that delivers customer and business outcomes by identifying the highest-impact bets and presenting strategy to senior leaders



What we look for

  • 5+ years of product management experience

  • Analytical rigor: you are comfortable in the data and use experiment results and customer research to make product decisions

  • Curiosity about customers: you have strong instincts for where an experience breaks down and the drive to fix it

  • Experience holding informed conversations with engineers about how systems work and the tradeoffs they carry

  • A track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into a clear plan

  • Clear communication and influence: you explain tradeoffs well and build trust and alignment across Product, Engineering, Finance, Design, and Partnerships, including senior leaders, without needing formal authority

  • Bonus points for experience in payments, fintech, or e-commerce

Base Pay Grade - N
Equity Grade - 9

 
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.


Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)


USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000
USA base pay range (all other U.S. states) per year: $173,000 - $233,000

  #LI-Remote

Remote-first with flexibility built inAffirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for youOur benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

  • Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
  • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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