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Bilingual Sales Operations Support Specialist (French & English)

Role overview

Qualifications

  • French proficiency: C1 or C2 (Must)
  • English proficiency: C1 or C2 (Must)
  • Previous experience in sales operations, administrative support, data entry, or CRM management
  • Strong attention to detail and organizational skills

Responsibilities

  • Maintain and update customer information in the CRM system
  • Perform data entry, data validation, and CRM clean-up activities
  • Review customer documentation to ensure accuracy and completeness
  • Support daily sales operations and administrative processes

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Detail Oriented
  • Communication

About the company

Pearster Global logo

Pearster Global

IT Services & IT Consulting

Why are we here? 2020 has been a revolutionary year, bringing down traditional barriers and positioning technology and connectivity on top of everyone's mind. Home-office, home-banking, home-schooling and many other home-things have been trending topic for the past year. And these activities were not only embraced by people, but also organizations. And not just IT companies, but also banks and even the Big Four companies have embraced the digital transformation. And this transformation is not only focused on digitalized experiences for our customers, but also in the way we work. The 2020 digitalization has brought numerous opportunities, such as hiring cost-saving resources based on their location or time zone. Technology Hiring Managers have now more responsibilities than ever. Whether hiring someone close to the work location, hiring someone with a specific skillset for a short-term project and not knowing where to allocate that resource afterwards, hiring resources to expensive outsourcing companies. 2020 created lot of opportunities, but lot of potential problems as well. Our value proposal And this is why we have created Pearster Global. We scale your business with the best IT resources in Latam. We provide IT Staff Augmentation services that will drop by 50% your hiring times, impacting directly on your hiring costs. We offer competitive hour rates, and highly skilled professionals for you project needs. Our resources work on US/CA Time Zone, so you can experience an on-demand seamless service.

Company details

IndustryIT Services & IT Consulting
Company size51-200

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Job description

Spoiler: This is where your next big move begins.

100% Remote | France | Full-Time | EST Working Hours

What this Journey Looks Like
We are looking for a Bilingual Sales Operations Support Specialist to join a project for a leading Canadian fintech company.

The ideal candidate will be fluent in both French and English (C1/C2) and have strong organizational skills, attention to detail, and experience supporting sales operations and CRM data management.

This is a non-technical role focused on maintaining accurate customer information, reviewing documentation, and supporting day-to-day sales operations related to point-of-sale (POS) services.

What You'll Lead and Build

  • Maintain and update customer information in the CRM system.

  • Perform data entry, data validation, and CRM clean-up activities.

  • Review customer documentation to ensure accuracy and completeness.

  • Create and follow up on tickets requesting CRM updates or corrections.

  • Contact customers by phone when necessary to verify or clarify information.

  • Support daily sales operations and administrative processes.

What You Bring to the Table

  • French proficiency: C1 or C2 (Must).

  • English proficiency: C1 or C2 (Must).

  • Previous experience in sales operations, administrative support, data entry, or CRM management.

  • Strong attention to detail and organizational skills.

  • Comfortable communicating with customers over the phone in both French and English.

  • Ability to work independently in a fully remote environment.

  • Availability to work full-time during EST business hours (Must).

  • Based in France (Must).

Benefits that Move you Forward.

We’re here to amplify your brilliance, not contain it.

  • Work from anywhere with true flexibility and freedom.

  • Earn in USD with compensation that matches your expertise.

  • Recharge confidently with dedicated paid time off.

  • Advance your career with fully covered international certifications.

  • Access coworking spaces worldwide whenever you want a professional setup.

  • Strengthen your English and expand your global reach.

  • Connect and have fun with activities that unite our international team.

  • Feel appreciated with personalized gifts and a thoughtful welcome kit.

  • Grow our community and earn through our referral program.

At Pearster, your journey matters, and we’re here to help you go further than you imagined.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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