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Project Manager

Role overview

Qualifications

  • Bachelor's degree or equivalent experience required
  • Interpersonal and communication skills
  • Time management and organizational skill
  • Analytical thinking ability

Responsibilities

  • Lead a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management
  • Manage client expectations regarding project timelines, delivery, scope, and internal and external responsibilities
  • Proactively assess project risks and escalate issues via established internal and external communication pathways
  • Ensure client satisfaction throughout the project build and maintenance phase

Key facts

Hard skills

Other skills

  • Communication
  • Analytical Thinking
  • Scheduling
  • Delegation Skills
  • Creative Problem Solving
  • Detail Oriented
  • Time Management
  • Organizational Skills
  • Social Skills

About the company

Clincierge logo

Clincierge

Contract Research Organizations (CRO)

Improve your clinical trial retention rates while increasing study access and diversity. Clincierge reduces the emotional, logistical, and financial barriers to clinical trial participation, enabling patients to access life-changing and potentially lifesaving new treatment options. Our high-touch patient concierge services include but are not limited to, individualized air and rail ticketing, hotel and housing accommodations, payment and reimbursement processes, and ongoing patient, family, and caregiver support. Our services reduce the emotional and financial stressors related to travel and out-of-pocket expenses related to clinical trial participation. We address unique patient and caregiver needs, and the many demands complex trial designs place on participants and their families, building custom solutions to specific study-related problems. Our multilingual, in-country Clincierge Coordinators provide seamless logistical support for patients, their families, and caregivers. From initial patient enrollment in a Clincierge-supported study to trial completion, they offer much-needed emotional support and personalized communications each step of the way. This concierge level of patient support assists trial sponsors, CROs, and research institutions in managing the cost and duration of their clinical trials. Clincierge’s value-added services not only enhance patient recruitment and improve retention, but they also relieve clinical research associates, clinical investigators, and other study sponsors and trial site personnel from time-consuming patient logistics. Our services enable study staff to prioritize patient care and focus on study outcomes. We reduce clinical trial administrative costs and streamline patient payments and reimbursements through our efficient online portal.

Company details

Company typeScaleup
IndustryContract Research Organizations (CRO)
Company size51 - 200

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Job description

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.
Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Main responsibilities: 

  • Lead a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management
  • Manage client expectations regarding project timelines, delivery, scope, and internal and external responsibilities
  • Lead the client Kick-Off Meeting covering project timelines, delivery, and scope including communication of internal and external expectations
  • Supports the specification review meetings internally and externally
  • Manage schedule and scope for all projects; track all tasks required to deliver systems on-time for client user acceptance testing (UAT)
  • Facilitate internal and external meetings for all assigned projects
  • Set meeting agenda, share meeting minutes, and drive completion of action items internally and externally
  • Proactively assess project risks and escalate issues via established internal and external communication pathways
  • Drives study resourcing with support and input from project team members
  • Ensure client satisfaction throughout the project build and maintenance phase, working with customer care, Suvoda management, and business development as needed
  • Identify and assist with the implementation of process improvements for the services department
  • Assist the product team with the design and development of new features by providing feedback based on client requests and project experienc
  • Assist the Product team and Services Solutions with the design and development of new features and initiatives by providing feedback based on client requests and project experience
  • Delegate and oversee tasks to associate project managers
  • Travel to client sites to attend meetings and conduct user training sessions
  • Perform other related duties as required

Requirements:

  • Bachelor's degree or equivalent experience required
  • Interpersonal and communication skills
  • Time management and organizational skill
  • Analytical thinking ability
  • Creative problem-solving ability
  • Attention to detail
  • Consultative skills

Experience:

  • 4- 5 years of relevant experience in IT project management 

We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number — or request payment from you — during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to this FTC consumer alert. 

As set forth in Suvoda’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you are based in California, we encourage you to read this important information for California residents linked here.

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Marcus Rivera

Chief Revenue Officer

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