アカウントマネージャー（西日本サポート・サービス営業部）Account Manager, West Japan Support & Services Sales Division (SSD)

Job Description

私たちは、サポート・サービス営業部（SSD）の一員として活躍いただける、積極的で成果志向のアカウントマネージャーを募集しています。

本ポジションでは、アジレント製品をご使用のユーザー様に保守や点検などアフターサポート商品の販売を促進します。

数多くの装置を保持し、比較的年間受注金額の大きいお客様を受け持ち、お客様のラボ全体をマネージするスケールの大きい視野が求められます。

主な業務内容

営業活動とビジネス成長の推進

• 社内データベースを活用し、既存顧客への継続的な営業活動および新規ビジネス機会の発掘を行う
• 顧客からの問い合わせやマーケティング活動によって創出されたリードを商談化し、受注につなげる
• 新規ビジネス拡大およびポートフォリオ拡販を含む売上目標を達成する
• 新製品の提案・プロモーションを行い、お客様の導入と活用を支援する
• 西日本エリアにおいて、年間受注金額の大きめのアカウントを中心に受け持ち、つねに2桁成長達成させる
• 半期あたり約3.0億円～3.75億円（USD 2.0M～2.5M相当）の受注目標を担当。

テリトリーおよびパイプラインマネジメント

• 担当地域、顧客アカウント、または製品ラインを主体的に管理する
• 必要に応じて担当顧客の主要な営業窓口として活動する
• CRMツールを活用し、正確なパイプライン管理および営業報告を行う

勤務形態・働き方

• 主に顧客訪問しお客様と直接対話を中心とするアカウントマネージャー職
• 大阪を拠点として、西日本エリアを担当

Account Manager, West Japan Support & Services Sales Division (SSD)

We are seeking a proactive and results-oriented Account Manager to join our Support & Services Sales Division (SSD).

In this role, you will be responsible for driving sales of aftermarket support offerings, including service contracts, preventive maintenance, and other support solutions for customers using Agilent instruments.

You will manage a portfolio of customers with a large installed base and significant annual spending potential. Success in this position requires a strategic mindset and the ability to oversee and develop opportunities across the entire laboratory environment while building long-term customer relationships.

Drive Sales & Business Growth

• • Proactively engage existing customers and identify new business opportunities utilizing internal databases and customer insights.
  • Convert customer inquiries and marketing-generated leads into qualified sales opportunities and orders.
  • Achieve assigned sales targets through new business development and portfolio expansion.
  • Promote newly launched products and solutions while supporting customer adoption and utilization.
  • Manage key accounts and major customers across Western Japan, driving business expansion through strategic customer engagement and long-term relationship development.
  • Drive territory growth and achieve sustained double-digit annual business growth.
  • The expected quota for this role is approximately USD 2.0M to 2.5M in orders per half-year.

  Territory & Pipeline Management

  • Independently manage assigned territories, customer accounts, and product portfolios.
  • Serve as the primary sales contact for designated customer accounts.
  • Maintain accurate pipeline management, forecasting, and sales reporting through CRM tools.

Customer Relationship Management

• Develop and maintain strong customer relationships through regular engagement and strategic account planning.
• Understand customer needs and business objectives to identify growth opportunities.
• Collaborate with internal stakeholders to deliver comprehensive solutions and maximize customer value.

Work Style

• This is primarily a field-based Account Manager role focused on direct customer engagement and relationship building through customer visits.
• Travel within the assigned territory is required to support business growth and customer success.
• This position is based in Osaka and is responsible for managing customer accounts across the Western Japan region.

Qualifications

求める人物像

• 自ら積極的に顧客へアプローチし、ビジネス機会を創出できる方
• 高い行動力を持ち、目標達成に向けて主体的に取り組める方
• 既存顧客との関係強化と新規需要の発掘に意欲的な方
• チームメンバーや関連部門と協力しながら成果創出を目指せる方

私たちとともに、お客様への価値提供を通じてサポート・サービス営業部のさらなる成長を実現していただける方をお待ちしています。

• Proactive sales professional who can identify and create new business opportunities.
• Strong drive and accountability to achieve business objectives and sales targets.
• Passion for developing existing customer relationships while uncovering new opportunities.
• Ability to work collaboratively across teams and functions to deliver results.

Join us and help drive the continued growth of Agilent's Support & Services business by delivering exceptional value to our customers.

Additional Details

Travel Required:

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