Job description

The Instructional Designer and Business Configuration Analyst Trainer enable employees, clients, partners, and internal personnel to learn, use, and support configuration of Life Solutions platforms and products effectively. The role analyzes performance and learning needs and designs, develops, delivers, deploys, and continuously improves accessible business and technical learning programs for beginner, intermediate, and advanced audiences. Working with subject-matter experts, business stakeholders, facilitators, and technology teams, the role translates complex information into clear, engaging eLearning, instructor-led, virtual, blended, and performance-support solutions aligned with measurable learning, proficiency, job-performance, and business outcomes. Reporting to the Life Solutions Business Program Training Leader, the role independently executes approved instructional design, training, and configuration assignments within established standards; may make day-to-day delivery decisions; and promptly communicates and escalates changes affecting scope, solution design, commitments, timelines, deliverables, or client-impacting outcomes to the Training Leader.

Instructional Designer

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