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Sirius XM -Call Center Sales(2nd shift)

Role overview

Qualifications

  • Call center sales experience
  • Goal-oriented with a competitive spirit
  • Strong attention to detail
  • Working knowledge of Windows-based software

Responsibilities

  • Call customers whose free trial for Sirius XM has expired
  • Offer promotional rates to continue service
  • Demonstrate the importance of the program
  • Handle objections and rebuttals effectively

Hard skills

Other skills

  • Goal-Oriented
  • Detail Oriented
  • Physical Flexibility
  • Self-Motivation
  • Reliability

About the company

Ecco Group USA logo

Ecco Group USA

Business Consulting & Services

Headquartered in Deerfield Beach, FL Ecco Group was founded in 2007. Our team proudly supports some of the most recognized brands on the globe from our full-service contact center operations built upon our core fundamental values: Integrity Agility Execution Excellence Commitment Accountability We have built a turn-key solution providing inbound/outbound voice, digital agent, IVR, chat, email, and back-office solutions. Through our success we have expanded our operations throughout the US, Mexico, and the Dominican Republic offering a scalable, bilingual, low-cost solution to our customers.

Company details

Company typeLarge
IndustryBusiness Consulting & Services
Company size5001 - 10000

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Job description

ECCO Group USA is looking for call center sales agents! 

The role:

You will be calling customers who previously were signed up for the Sirius XM radio in their vehicle, whose free trial recently expired and offering them a promotional rate to continue their services. This is a call center sales position and we are looking for people with call center sales experience that can demonstrate the importance of this program and who are not afraid to rebuttal.

The Details:

  • Full time training 9-5p - Eastern Time zone
  • Shift Options: 1p-9p or  2p-10p 
  • Off days are Thursday &  Sunday 
  • 1 Week of Training
  • 1-2 weeks of nesting
  • Pay is $11/hr. PLUS commission(NON-NEGOTIABLE)

YOU MUST MEET ALL OF THESE REQUIREMENTS TO BE CONSIDERED:

  • Computer with Windows 11 OR higher-50 download/10 upload speed
  • NO CHROMEBOOKS, WINBOOKS OR MACS ALLOWED!
  • High Speed Internet is required.
  • 128GB of storage and 20GB of Free Space on computer
  • 8gb of Ram installed on computer.
  • Ethernet Cord-Must be hardwired into Router.
  • Not able to work on WIFI
  • USB Headset with volume Control, mute button, and microphone
  • A webcam is required.
  • 100% attendance is required(no missed time in first 2 weeks)
  • Background check may be required

Perks:

  • $400 SIGN ON BONUS (must work 37.5 hours/week to receive. $100 paid after 2nd week, then, $100 each week for following 3 weeks) **
  • Weekly pay via direct deposit or pay-card
  • Remote work
  • Commission on sales
  • Free SiriusXM
  • Daily, Week, and Quarterly Recognition
  • Daily Contest Payouts

We want you if you have/are:

  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow-through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus

Ecco Group is an Equal Employment Opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state or federal laws.


Compensation: 11

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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