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VIP Portfolio Manager (Turkish & English Speaking)

Role overview

Qualifications

  • A proven ability to grow a book of business with measurable results.
  • Analytical instincts - comfortable interpreting player data and value drivers.
  • Sales and negotiation fluency that creates player and business value.
  • Cross-cultural communication skills - you adapt naturally to diverse profiles.

Responsibilities

  • Own a defined book of high-value players with clear targets for revenue, retention, and LTV expansion.
  • Build genuine relationships paired with disciplined outreach rhythms.
  • Identify opportunities early: upsell, cross-sell, reactivation, churn rescue.
  • Monitor daily player health: activity shifts, deposit behavior, risk signals, win/loss swings.

Hard skills

Other skills

  • Analytical Skills
  • Sales
  • Negotiation
  • Intercultural Communication
  • Communication
  • Relationship Building

About the company

Gamdom logo

Gamdom

Gambling & Casinos

Gamdom, a prominent crypto casino, has a rich history that spans over the years. Since its inception in 2016, Gamdom has evolved into a premier destination for thousands of betting options, catering to both sports enthusiasts and avid casino players. Over time, Gamdom’s growth has been remarkable, expanding its offerings beyond traditional casino games and sports betting events. As a testament to their commitment to providing an exceptional gaming experience, Gamdom offers unique bonuses and lucrative rewards to their users. Originally launched as a casino community primarily focused on Counterstrike, Gamdom underwent significant changes in 2018. However, it was in 2020 that the platform made a pivotal shift towards embracing cryptocurrency and integrated it into their operations. With this transition, Gamdom entered a new era, firmly establishing itself as a trailblazer in the crypto casino space. Today, Gamdom continues to build upon its success and innovate in the industry, offering thrilling gaming opportunities and a secure platform for crypto enthusiasts worldwide.

Company details

Company typeSME
IndustryGambling & Casinos
Company size51 - 200

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Job description

Own the players. Own the revenue. Shape the future of crypto gambling.

Gamdom isn’t running a typical VIP desk, we’re building a next-generation, high-touch, data-powered revenue engine. Your portfolio is one of the engines driving this system. This isn't support. This is ownership, influence, commercial impact, and the art of shaping player behavior in one of the most dynamic entertainment ecosystems on the planet.

The Role - Run Your Portfolio Like a Business

  • Own a defined book of high-value players with clear targets for revenue, retention, and LTV expansion.

  • Operate as a commercial owner, every interaction has intention and impact.

  • Build genuine relationships paired with disciplined outreach rhythms.

  • Identify opportunities early: upsell, cross-sell, reactivation, churn rescue.

  • Deliver tailored bonuses, promos, and bespoke experiences backed by ROI.

  • Monitor daily player health: activity shifts, deposit behavior, risk signals, win/loss swings.

  • Intervene at decisive moments: activation, cold streaks, hot streaks, dormancy, near-churn.

  • Maintain clean, precise documentation of every interaction and decision.

What We Expect - A High-Performance Operator

  • Full accountability for your portfolio’s performance - no surprises, no excuses.

  • Commercial sharpness - clear understanding of bonus economics and retention levers.

  • Speed and precision in communication – VIPs expect immediacy and clarity.

  • Proactive thinking - you anticipate player needs before they surface.

  • Professional discretion befitting a premium, crypto-native brand.

  • Ability to travel, host, and attend events with relevant clients around the world.

You Bring - The Skillset That Moves Revenue

  • A proven ability to grow a book of business with measurable results.

  • Analytical instincts - comfortable interpreting player data and value drivers.

  • Sales and negotiation fluency that creates player and business value.

  • Cross-cultural communication skills - you adapt naturally to diverse profiles.

  • Operational discipline - clean cadences, consistent systems, immaculate documentation.

What Success Looks Like - Your Scoreboard

  • Your portfolio grows month over month in revenue, activity, and retention.

  • Your players are loyal, active, and experiencing a true VIP standard.

  • You hit targets consistently and operate with autonomy.

  • Leadership always has clarity on the state and trajectory of your book.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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