Excursion Customer Care and Concierge

Role Overview
We are growing our team and are looking for dedicated applicants who enjoy assisting their clientele and managing multiple tasks. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is ideal for individuals who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.

Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Complete required training

What We Offer
Fully remote
Flexible schedule
Collaborative team environment

Qualifications
Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is also recommended)
Must be a minimum of 18 years old