Job description

Role Overview
We are seeking motivated candidates who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is only for those who are detail-oriented, client-centered, multitaskers, and are comfortable working independently in a remote environment.

Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training and participate in ongoing training

What We Offer
Fully remote role
Flexible schedule
Supportive team culture

Qualifications
Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is also recommended)
Must be at least 18 years old

Hospitality Customer Care and Support

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