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Appointment Setter (Job ID: ISHKYL1R)

Role overview

Qualifications

  • Cold Calling Experience: Proven experience in B2B outbound cold calling and appointment setting.
  • English Fluency: Excellent spoken and written English with strong U.S. cultural awareness.
  • CRM Experience: Familiarity with CRM and sales dialer platforms.
  • Strong Communicator: Able to move naturally off-script, think quickly, and handle objections confidently.

Responsibilities

  • Make 100+ outbound cold calls per day, along with emails and text outreach.
  • Navigate gatekeepers, overcome objections, and confidently pitch facility and janitorial services.
  • Schedule qualified appointments directly on sales executives' calendars.
  • Prepare weekly and monthly reports tracking outreach activity, pipeline health, and appointment performance.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Reporting
  • Resilience
  • Proactivity
  • Teamwork

About the company

InsideOut logo

InsideOut

Outsourcing & Offshoring

Inside Out empowers growth-focused small businesses with elite support services that drive scale, boost margins, and reclaim valuable time. We combine two high-impact solutions under one brand to help founders grow without growing overhead: 1. Inside Out VA Headhunting Tired of hiring headaches and overpriced agencies? We deliver world-class virtual assistants—sourced, vetted, and hired direct by you. No markups. No ongoing fees. Just elite global talent from Latin America, South Africa, Egypt, and the Philippines—placed in under 3 weeks with a 6-month replacement guarantee. 2. Inside Out Virtual Receptionists Missed calls = lost revenue. Our 24/7 virtual receptionist team answers every call, books appointments, and handles your front-line communication—so you never lose a lead or interrupt your focus again. Fully trained, bilingual, and always on-brand. Why Businesses Choose Inside Out: ✔ Save up to 80% vs. local hiring ✔ Scale with margin, not stress ✔ Eliminate missed revenue and admin burden ✔ Plug-and-play solutions for lean, high-growth teams We’re not just a staffing company or call center—we’re your outsourced growth layer. Trusted by U.S. entrepreneurs across industries like law, health, home services, and consulting. Let’s simplify your scale. Support that grows with you—without adding overhead. Connect with us today. ** Remote Workers ** Join our community to get free training! https://www.skool.com/virtual-assistant-academy

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

🌟 Exciting Remote Opportunity! We're Hiring a Business Development Representative! 🌟

Are you a competitive, high-energy sales professional who thrives on cold calling and booking appointments? We are looking for a resilient Business Development Representative to drive outbound sales for a rapidly growing commercial management company!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

📋 Job Details at a Glance

  • Job Title: Business Development Representative

  • Job ID: ISHKYL1R

  • Industry: Facility Solutions / Building Maintenance

  • Location: LATAM / South Africa

  • Job Status: Full Time

  • Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM PST

  • Salary: $1,500/month base + commission | $70 per closed janitorial deal | $30 per closed deal for all other services

  • Target Start Date: ASAP

🏢 About the Client

Our client is a rapidly growing commercial management company specializing in building maintenance and facility solutions across North America. They provide 20+ interior and exterior facility services, with professional commercial janitorial and disinfecting services as their core offering.

💼 About the Role

We are seeking a motivated Business Development Representative / Outbound Appointment Setter to drive the top of the sales funnel. You will focus on prospecting B2B businesses, handling objections, nurturing leads, and booking qualified appointments for the executive sales team. You will not be responsible for closing deals.

⚠️ PLEASE NOTE: This is a high-energy, performance-driven outbound sales role. We are looking for someone competitive, resilient, proactive, and comfortable making a high volume of cold calls while confidently handling objections and booking qualified appointments.

🎯 Key Responsibilities

📞 1. Outbound Prospecting & Appointment Setting

  • Make 100+ outbound cold calls per day, along with emails and text outreach.

  • Navigate gatekeepers, overcome objections, and confidently pitch facility and janitorial services.

  • Follow up consistently across multiple communication channels.

  • Schedule qualified appointments directly on sales executives' calendars.

  • Send professional follow-up emails and marketing materials to prospects.

🗂️ 2. CRM, Research & Pipeline Management

  • Maintain accurate lead statuses, activity, notes, and follow-up schedules.

  • Research target companies and identify key decision-makers.

  • Keep CRM information fresh and organized.

  • Provide detailed conversation notes so sales executives are prepared for appointments.

📊 3. Reporting & Communication

  • Prepare weekly and monthly reports tracking outreach activity, pipeline health, and appointment performance.

  • Communicate effectively with the sales team and management.

✅ Qualifications & Skills

  • Cold Calling Experience: Proven experience in B2B outbound cold calling and appointment setting.

  • English Fluency: Excellent spoken and written English with strong U.S. cultural awareness.

  • CRM Experience: Familiarity with CRM and sales dialer platforms.

  • Strong Communicator: Able to move naturally off-script, think quickly, and handle objections confidently.

  • Competitive Mindset: Motivated by targets, competition, and achieving daily appointment goals.

  • Resilience: Comfortable handling frequent rejection while maintaining a positive attitude.

  • Proactive & Reliable: Highly organized, self-motivated, and comfortable in a fast-paced, results-driven environment.

📈 KPIs & Metrics

  • ✅ 100+ outbound calls per day

  • ✅ Minimum 1 qualified appointment per day / 5 per week

  • ✅ Consistent CRM updates and detailed activity tracking

  • ✅ Strong follow-up and lead-nurturing discipline

🚀 Training & Onboarding

  • 📚 Content & Video Training: Complete required training on the industry, services, and sales process.

  • 🎯 Direct Coaching: Participate in owner-led training, role-play sessions, and call monitoring to continuously improve sales performance.

🚀 Submit your application today and take the first step toward your next great opportunity!

🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically tailored for LATAM candidates: 🔗 Join our LATAM-Only Facebook Group Here!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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