Sales Program Manager

Purpose

As a member of the sales team, elaborates Clinisys solutions to primarily non-technical marketing and sales audiences and is an expert on Clinisys solutions during the sales engagement, while performing customized client assessments, solution recommendations and proposals. Champions customer conversions to Clinisys Laboratory Solutions and relevant product upgrades. Collaborates with Sales, Marketing, and Services teams to continually improve proposals and demonstrations, optimization, including supporting collateral, scripts, discovery process, best practices, sharing expertise/training and guiding solution development for complex sales.

Clinisys’ AI Philosophy:

Building an AI first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier, safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. Every team member must help drive an AI first sense of purpose and urgency.

Essential Functions

• Collaborate with Sales Team in a complex sales environment to identify and uncover customer business goals, needs and pains leveraging knowledge of product and market.

• Perform assessments of workflows and product adoption for existing and new customers

• Partner with Regional Sales VPs and Account Executives to create strategic and technical sales strategies, presentations and proposals and help coordinate complex demonstrations.

• Leverage approved AI-enabled tools to analyze customer data, adoption patterns, migration readiness indicators, and common conversion barriers in order to support targeted account strategies for migration to the current Clinisys cloud based solutions.

• Elaborate the value proposition of Clinisys solutions through customized product proposals and presentations

• Manage, complex proposals, including project management and delivery timelines of conversions/migration to CLS.

• Provide product gap analysis from Sales perspective to Product Management and Product Development.

• Develop and create customer facing collateral, resources, and presentations to support efforts as a trusted expert

• Apply AI responsibly to improve sales program execution, including developing customer segmentation insights, creating scalable migration collateral, summarizing discovery findings, identifying proposal inconsistencies or gaps, and recommending process improvements while maintaining appropriate data privacy, security, and compliance standards.

• Other duties as assigned.

Skills needed to be successful

• Demonstrated strength in collaboration and teamwork.

• Superior organizational and time management skills

• Excellent written and verbal communication skills

• Confidently able to present to all audiences up to the C-Suite level

• Successfully influence clients, peers, and leaders

• Ability to learn new products quickly and fluently

Required Experience & Education

• Bachelor’s degree in Business, Healthcare, or other relevant discipline

• 5 years’ experience in sales, product management, proposal management, support, or solution consulting

• Experience and demonstrated ability to use AI-enabled productivity, analytics, or sales enablement tools to support research, account planning, content development, process improvement, optimization, and data-informed decision-making in a customer-facing sales or program management environment.

Preferred Experience & Education

• Master’s degree in Business, Healthcare, Software or relevant discipline

• Previous experience with Clinisys products and services

• Experience with the Sales Process

• Experience in field or inside sales

• Experience using a CRM tool

Supervisory Responsibilities

• None

Benefits

Our benefits are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

Perks of working for Clinisys

From our business casual dress policy, generous PTO plan and flexible work schedules, to our mission driven organization that supports those who support healthcare organizations, Clinisys promotes work-life balance for all of our employees. We place emphasis on training and development, encourage promotion from within and encourage cross-functional team participation. These ideals together foster a culture of professional growth and development for our employee.

Physical Requirements

• Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer.

• 25% Travel may be required

• Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours

• Exposure to hazardous materials or various weather conditions

• Travel to client sites that can pose risk associated with healthcare organization

• May be required to follow customer location health and safety requirements

Clinisys’ Commitment to Equal Opportunity

Clinisys Information systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance:

This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.

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