Exceptional Hospitality Starts with You
This role is based at one of our corporate offices in McLean, VA, Dallas, TX, Brazil, or Remote (within the U.S.)
This is your chance to be part of the Global Distribution Team. The Global Distribution Team is an important function of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions. It is critical to Hilton's ability to achieve profitable growth. On the Global Distribution team, you will report to the Sr. Director of Distribution Strategy, Americas. You will work on projects including account management, commercial negotiations with third parties, and establishing the guardrails for new channel engagement and growth in the CALA region.
What you'll do during a typical day:
- Create, communicate, and implement a well-defined distribution channel strategy and roadmap for CALA with clear critical metrics
- Ensure successful integration of third-party channel initiatives into broader Commercial strategies
- Provide subject matter expertise on the tracking, tagging, data management, and channel enablement needs of the third-party channels.
- Monitor segment results and impact on pipeline goals, recommending processes, initiatives, and efficiencies to increase value
How you'll collaborate with others:
- Manage, report, and communicate, across multiple commercial forums, performance against important metrics weekly, monthly, and annually
- Collaborate with cross-functional teams to create metrics and targets for measuring results and improving forecasting
- Socialize weekly state of the business reports and address ad hoc requests from senior leadership
Deliverables you'll take ownership of:
- Identify new online third-party options and partners through analysis, data, trends, and channel insights
- Negotiate third-party contracts, stay current with distribution-related legislation and support strategic engagement with influencers in the space.
What It Takes to Make the Stay
You have these minimum qualifications:
- Fluent in English, Spanish & Portuguese
- Ten (10) years of work experience in distribution, revenue management or other role-relevant environments and fields.
- Deep understanding of the CALA Region and the OTA, Bedbank/Wholesale, metasearch, and overall distribution landscape
- Validated experience to negotiate sizeable distribution contracts
- Willing to travel domestically and globally up to 35%
It would be useful if you have:
- MA/MS or Master's Degree in Business Administration
- Fifteen (15) years of professional experience in digital travel, hospitality, or adjacent industries and business fields
- Strong project management and process improvement skills
- Recent experience managing a large online channel at scale and developing plans to improve that business
- Sound understanding of Hilton brands, operations, systems, and organization
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $130,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
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