Solution Associate

IMS Legal Strategies is a trusted partner to law firms and corporations worldwide, providing the expertise and technology needed to solve dispute-related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials.

“Together, we win” is the IMS company motto and a genuine philosophy that guides our work with clients, experts, and one another. From entry-level to executives, we are driven by five core values: 1) Ownership Thinking, 2) Humble Confidence, 3) Quality and Excellence, 4) Honor the Relationship, and 5) Operate as One. 

We invite you to join our thriving company, committed to shared success. Visit imslegal.com for more.

JOB SUMMARY:  

The Solution Associate is responsible for identifying, developing, and generating promising sales leads by nurturing contacts and employing various sales narratives and communication techniques with a hunter sales mentality. This role focuses on creating awareness among potential clients and generating quality opportunities. The Solution Associate will collaborate closely with an experienced sales professional to target and cultivate opportunities in both established and new territories.

The ideal candidate will be a highly motivated self-starter, capable of identifying and developing new business prospects from multiple sources, including inbound marketing leads, prospect lists, discovery, and individual research. This position requires a dynamic personality with intellectual curiosity and a strong drive to reach decision makers.

ESSENTIAL DUTIES & RESPONSIBILITIES:  

• Develop new business opportunities via telephone and electronic communications
• Initiate sales process by cold calling; strong emphasis on outbound phone calls
• Develop a complete understanding of the organization’s structure and key buying influences of appropriate C-Level decision makers
• Follow up on suspect opportunities and conduct research to identify and further quality potential prospects
• Conduct a thorough needs analysis and determine prospects budget, decision makers, need, and timelines (BANT)
• Build and cultivate potential prospect relationships by initiating communications and conducting follow-up communications to BANT qualify opportunities for the sales organization
• Work with the client managers to ensure an ideal handoff of BANT qualified prospects
• Work with the Sales Integration Manager to develop and grow the sales pipeline with highly qualified sales opportunities
• Manage data for new and prospective clients in database, ensuring all communications are logged, information is accurate and documents are attached
• Participate in training designed to complement the needs of the role
• Prepare and analyze lead pipeline reports and dashboards

SKILLS & EXPERIENCE:  

• Demonstrated ability to meet and/or exceed determined sales and activity quotas
• Aptitude to learn complex solutions delivered via training
• Strong time management skills
• A proven track record of strong client relationships
• Superior written and verbal communication, presentation, and interpersonal skills
• Confident, assertive, flexible, team-orientated, and professional

EDUCATION & TECHNICAL REQUIREMENTS:  

• 2 -3 years of proven telemarketing and/or inside sales experience or a combination of education and experience
• Bachelor's degree in Business, Communications, or related field?required
• Ability to master product knowledge
• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
• Experience with CRM Software preferred

LOCATION:  

• This position is 100% remote and supports east to west coast time zones

Our Employer Value Proposition Includes  

• Competitive compensation package with 401K match
• Flexible PTO and 12 paid holidays
• Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions
• Career development programs supported through an integrated Learning Platform
• Talent Identification Program to recognize and reward our high-performing, high-potential team members through career growth opportunities and unique development experiences
• Values-driven culture based on respect, care, growth, and excellence

IMS Legal Strategies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.