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Director of Sales Development

Role overview

Qualifications

  • Experience leading and transforming a B2B SaaS SDR or BDR organization.
  • A track record of building account-based prospecting or ABX motions across Mid-Market and Enterprise accounts.
  • Demonstrated success improving attainment, qualified pipeline, rep productivity, qualification quality, and downstream conversion.
  • Fluency across modern GTM systems, including CRM, intent, sales engagement, and AI-enabled platforms.

Responsibilities

  • Own the pipeline engine and translate revenue targets into SDR capacity and quotas.
  • Build a high-performing team of SDRs and Senior SDRs with clear goals.
  • Lead strategic ABX and turn buying signals into actions for new-logo and expansion accounts.
  • Orchestrate collaboration between people and AI workflows.

Key facts

Hard skills

Other skills

  • Leadership
  • Coaching
  • Collaboration
  • Problem Solving
  • Adaptability

About the company

OfficeSpace Software logo

OfficeSpace Software

Computer Software / SaaS

OfficeSpace is the leading AI Operating System for the Built World enabling the future of work, with software that helps teams plan, connect, and perform in the workplace. The world’s top teams use OfficeSpace to get the most out of their space and connect the people and resources in it, with intuitive space planning, desk and room booking, employee wayfinding and announcements, visitor management, asset management, real-time reporting and analytics, and AI workflows and predictive intelligence. OfficeSpace is named Easiest to Use, Best Meets Requirements, Users Most Likely to Recommend, Best Enterprise ROI, Overall Leader, and a Top 1% Office Software winner on G2’s enterprise software review site. OfficeSpace is also a top supplier in Gartner’s 2024 Market Guide for Workplace Experience Applications, and on AppsCRE corporate real estate marketplace. The company is backed by Vista Equity Partners and Resurgens Technology Partners.

Company details

IndustryComputer Software / SaaS
Company size201 - 500

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Job description

About OfficeSpace: 

OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.  

About the role:

OfficeSpace is looking for a Director of Sales Development to build the next generation of our pipeline engine.

You will own inbound- and outbound-sourced pipeline across new-logo and expansion accounts, lead our strategic ABX motion, and develop SDRs and Senior SDRs into high-performing GTM talent. You'll shape how people and AI agents work together—using automation to expand capacity while keeping judgment, relationships, and buyer experience human-led.

This is a builder role. You'll partner closely with Sales, Marketing, Revenue Operations, Finance, and Enablement to turn revenue goals into a focused operating system that improves account penetration, conversion, pipeline productivity, and talent development as OfficeSpace moves upmarket.

What you'll do:

  • Own the pipeline engine. Translate revenue targets, pipeline coverage, conversion rates, and productivity assumptions into SDR capacity, quotas, territories, coverage, and investment decisions.
  • Build a high-performing team. Lead, coach, and develop SDRs and Senior SDRs against clear goals for pipeline, conversion, quality, productivity, and progression.
  • Lead strategic ABX. Turn account segments, intent, buying-group signals, whitespace, and market triggers into focused action across Mid-Market and Enterprise new-logo and expansion accounts.
  • Build depth in priority accounts. Establish disciplined account-planning motions across research, contact mapping, personalization, calling, and multi-channel engagement.
  • Orchestrate people and AI. Decide which workflows AI agents should own, which should remain AI-assisted, and where human judgment creates the greatest advantage.
  • Build and govern AI-enabled workflows. Deploy, test, measure, and improve agents supporting research, prioritization, buying-group mapping, personalization, follow-up, coaching, and pipeline intelligence.
  • Turn AI into measurable capacity. Measure impact on opportunity creation, pipeline, conversion, velocity, productivity, buyer experience, and acquisition cost—not activity volume alone.
  • Improve the full GTM funnel. Strengthen Marketing-to-SDR prioritization and SDR-to-Sales qualification, context transfer, acceptance, and conversion.
  • Plan before adding headcount. Model tradeoffs across people, technology, AI agents, coverage, productivity, and conversion to identify the highest-leverage path to growth.
  • Build operating discipline. Establish forecasting, performance reporting, quality controls, and cross-functional operating cadences with Finance and Revenue Operations.
  • Coach in the work. Use calls, emails, account plans, qualification decisions, pipeline data, and AI-generated insights to make coaching specific and actionable.
  • Build future GTM leaders. Strengthen Ascend and create measurable development paths from SDR to Senior SDR, closing roles, leadership, and other GTM careers.
  • Raise the readiness bar. Build certifications around buyers, industries, messaging, qualification, ABX execution, AI-enabled selling, and responsible AI use.
  • Shape the system as we scale. Continuously challenge where work happens, who—or what—should perform it, and how OfficeSpace can generate more qualified pipeline without adding unnecessary complexity.

What you bring:

  • Experience leading and transforming a B2B SaaS SDR or BDR organization.
  • A track record of building account-based prospecting or ABX motions across Mid-Market and Enterprise accounts.
  • Demonstrated success improving attainment, qualified pipeline, rep productivity, qualification quality, and downstream conversion.
  • Strong capability in capacity planning, organizational design, forecasting, territory and coverage strategy, and performance management.
  • Experience helping a GTM organization move upmarket.
  • A hands-on coaching style and experience building structured certification and talent-development programs.
  • Strong cross-functional leadership across Sales, Marketing, Revenue Operations, Marketing Operations, Finance, and Enablement.
  • The ability to turn financial and funnel targets into practical operating decisions for an SDR organization.
  • Fluency across modern GTM systems, including CRM, intent, sales engagement, prospecting, conversational marketing, conversation intelligence, analytics, and AI-enabled platforms.
  • Experience with platforms such as Salesforce, Salesloft, 6sense, Qualified, UserGems, Nooks, ZoomInfo, and LinkedIn Sales Navigator.
  • AI orchestration fluency: You can decompose GTM workflows, assign work intelligently across people and AI agents, define inputs and outputs, establish verification controls, and measure business impact.
  • Experience designing, deploying, governing, or improving AI agents and agentic GTM workflows.
  • Strong judgment about where automation improves performance—and where human context, creativity, accountability, or buyer trust must lead.
  • Experience developing SDRs into closing roles, leadership positions, or broader GTM careers.
  • The ability to turn complex GTM strategy into clear action for an early-career team.

Equal Opportunity Employer

OfficeSpace is an equal opportunity employer. We are committed to building an inclusive workplace where people can do their best work and bring their true selves to work.

Hiring Locations

This role is a remote work model.

Why OfficeSpace?

  • High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence.
  • Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes.
  • Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success.
  • Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally.
  • Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient.
  • Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward.
  • Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel.

    OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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