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Sales Engineer

Calderys

Role overview

Qualifications

  • B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
  • General knowledge of refractories
  • Proficiency in Microsoft Office Suite with advanced Excel expertise
  • Strong interpersonal and communication skills

Responsibilities

  • Scheduling and making sales calls with new and established customers, end users, and contractors
  • Monitoring material inventories and handling complaints
  • Providing timely and accurate sales quotations and follow up on customer inquiries
  • Performing business reporting, forecasting, and planning including CRM input

Key facts

Hard skills

Other skills

  • Sales
  • Analytical Skills
  • Microsoft Office
  • Relationship Management
  • Communication
  • Teamwork
  • Self-Motivation

About the company

Calderys logo

Calderys

Mining & Metals

Calderys is a leading global provider for industries operating in high temperature solutions. In February 2023, Calderys joined forces with HarbisonWalker International (HWI). Together, we leverage over 150 years of experience, with 6,500 employees and contractors. With a presence in over 30 countries, 50 plants on the five continents, and sales in more than 100 countries, we operate in proximity to our customers, to meet the specific needs and challenges of our local markets, and we support our customers in their energy transition needs.

Company details

Company typeLarge
IndustryMining & Metals
Company size1001 - 5000

Links

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Job description

Calderys has a fantastic opportunity to join our Sales team as a Sales Engineer. Summary The Sales Engineer solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application.  The Sales Engineer provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin.  The position is responsible for ongoing relationship development with customers.
 Responsibilities
  • Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
  • Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
  • Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
  • Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
  • Making sales and product presentations

 Requirements
  • Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience 
  • Requires general knowledge of refractories
  • Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
  • Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
  • Requires strong analytical skills and the ability to assemble and quickly analyze data 
  • Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships
  • Requires excellent organization skills with accurate and precise attention to detail
  • Requires self-motivation with the ability to adapt quickly
  • The Sales Engineer requires four plus (5+) years of refractory or industrial-based field experience with emphasis on sales and marketing.

 Physical and Environmental Requirements
  • Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling.
  • Lifting: 50 pounds less than 1/3 of the time.
  • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception.
  • Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration.
  • Noise: Requires working in quiet conditions.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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