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Healthcare Instructional Designer

Role overview

Qualifications

  • Strong background in nursing
  • Clinical care experience
  • Coding knowledge
  • Healthcare audit education

Responsibilities

  • Design advanced educational courses for clinical, coding, and audit teams
  • Create blended live and e-learning content
  • Support needs assessments and training effectiveness evaluations
  • Update curriculum and develop learning objectives

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Time Management
  • Problem Solving

About the company

EXL logo

EXL

IT Services & IT Consulting

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

The ideal candidate will possess a strong background in nursing, clinical care, coding, clinical documentation, or healthcare audit education.This role will partner with a cross-cultural, fully remote team of Trainers and Subject Matter Experts to design advanced educational courses for clinical, coding, and audit teams across Payment Integrity programs, including DRG, clinical validation, outpatient, home health, etc. and related audit workflows. The Instructional Designer will create blended live and e-learning content using video, technical information, learner activities, case-based scenarios, knowledge and skills assessments, and other interactive tools. This role will support needs assessments, learning objective development, course design, curriculum updates, and training effectiveness evaluation. This is a remote office opportunity.

  • Salary Range: $56k – $89k (based on experience, skills, and qualifications)
  • Location: 100% Remote (U.S.-based)
  • Up to 10% annual travel (for team meetings and limited client onsite engagements.)
  • Please add your portfolio or work samples when you apply and upload your resume.  

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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