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Specialist, Sales Development

Role overview

Qualifications

  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience working with Salesforce.com or similar CRM

Responsibilities

  • Follow outbound contact schedule to reach targeted potential customers identified through prospecting
  • Assess and prioritize leads from sales, trials, partners and other sources
  • Qualify the BANT (budget, authority, need and timeline) of leads
  • Help Sales and Marketing reach Market Development related goals

Key facts

Hard skills

Other skills

  • Sales
  • Problem Solving
  • Microsoft Office
  • Communication
  • Teamwork

About the company

Concentrix logo

Concentrix

Customer Experience & Contact Centers

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Company details

Company typeXLarge
IndustryCustomer Experience & Contact Centers
Company size10001

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Job description

Job Title:

Specialist, Sales Development

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You Will:
  • Follow outbound contact schedule to reach targeted potential customers identified through prospecting

  • Assess and prioritize leads from sales, trials, partners and other sources

  • Qualify the BANT (budget, authority, need and timeline) of leads

  • Help Sales and Marketing reach Market Development related goals

  • Help identify the best solutions for customers and how to implement those solutions

  • Foster trust between customers and clients

  • Reach mastery of product knowledge and technical understanding of services to assess client requirements

  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

  • Work with your team and management to provide a professional experience during all interactions with customers and prospects

  • Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

  • 2+ years of experience working in a customer service or sales capacity

  • Prior success in achievement of personal and team sales quota/goals

  • Experience in high-volume calling

  • Experience learning new technology and data

  • Problem solving skills

  • Experience learning new technology

  • Prior knowledge of MS Office programs

  • Experience working with Salesforce.com or similar CRM

  • Experience or willingness to work from home

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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