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Title Order Entry Coordinator

Role overview

Qualifications

  • 3+ years of administrative experience, preferably in the real estate or title industry
  • Excellent organizational and time-management skills
  • Strong attention to detail and accuracy
  • Ability to communicate effectively (written and verbal)

Responsibilities

  • Monitor shared inboxes or order intake queues for new title requests
  • Carefully review contracts, loan documents, property information, and other real estate documentation to ensure order details are complete and consistent before entry
  • Identify discrepancies between the order request and supporting documentation and escalate urgent, incomplete, or complex order requests according to department guidelines
  • Follow established intake procedures, naming conventions, and documentation standards to accurately enter all necessary order data into the title production system

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Time Management
  • Communication
  • Multitasking
  • Customer Service
  • Problem Solving

About the company

CRC Insurance Services logo

CRC Insurance Services

Insurance Brokerage & Agencies

CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.

Company details

IndustryInsurance Brokerage & Agencies
Company size1001 - 5000

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Job description

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Join our team! Successful and leading title insurance agency seeks a highly self-motivated, detail-oriented, and experienced Title Order Entry Coordinator with a positive attitude to be a part of our team. Qualified candidates must be highly detail-oriented and have the ability to effectively multitask with excellent verbal and written communication skills.

Summary:

The Title Order Entry Coordinator is responsible for the intake, review and setup of residential and commercial title insurance transactions. This role serves as a liaison between external clients, internal sales and operations teams, and the Orders/Vendor Management team to ensure that new orders are timely and accurately entered into the title production system.

Key Responsibilities

  • Monitor shared inboxes or order intake queues for new title requests
  • Carefully review contracts, loan documents, property information, and other real estate documentation to ensure order details are complete and consistent before entry
  • Identify discrepancies between the order request and supporting documentation and escalate urgent, incomplete, or complex order requests according to department guidelines
  • Follow established intake procedures, naming conventions, and documentation standards to accurately enter all necessary order data into the title production system
  • Upload and organize supporting documents such as purchase contracts, loan agreements, deeds, surveys, closing instructions, and related real estate documents
  • Communicate professionally with clients and internal teams to resolve missing or conflicting information
  • Monitor new order pipelines proactively, resolving delays, issues, or data discrepancies as quickly as possible

Requirements:

  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Ability to manage a steady volume of email-based requests
  • Ability to prioritize competing tasks in a deadline-driven environment
  • 3+ plus years of administrative experience, preferably in the real estate or title industry
  • Knowledge of SoftPro Select a plus
  • Ability to communicate effectively (written and verbal)
  • Reliable, accountable, and able to complete work accurately within established timelines
  • Professional customer-service mindset when communicating with clients and internal teams
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously


About Kensington Vanguard National Land

Kensington Vanguard National Land Services is one of the largest independent full-service national title insurance agencies in the country providing: • Commercial & Residential Title Insurance• Real Property & Cooperative Lien Searches• Settlement Services• Escrow Services• Recording Services• 1031 Exchange Services

Kensington Vanguard National Land is an Equal Opportunity Employer. Job Type: Full-time


Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employer Paid Life insurance
  • Employer Paid LTD
  • Paid Time Off
  • 401(k)
  • 401(k) Employer Match
  • Flexible Spending Account
  • Health Savings Account
  • Employee Assistance Program

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify



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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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