Dutch or Flemish remote Contact Center Agent in Greece

Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious and flexible company in which you are able to help customers with their questions. Further you will be experiencing the way of living in Greece, you can try the traditional cuisine, enjoy the weather and visit the hotspots. Sounds like an opportunity for you check out this position!

As a Contact Center Agent, you will be responsible for managing the complete P2P (Procure to Pay) process for assigned purchases on behalf of various clients. In this role, you will handle tasks in both purchasing and order follow-up.

Your role

• Purchasing Activities
  • Understand client requirements and specifications.
  • Source potential suppliers and request quotes.
  • Negotiate terms including quality, price, quantity, payment terms, delivery, and packaging.
  • Place orders based on negotiated terms.
• Order Management
  • Track orders to ensure accurate and timely delivery.
  • Resolve any issues that arise during the order process.
  • Manage administrative tasks related to orders within the purchasing software.
  • Handle invoicing and maintain records.

Requirements

• Education: Secondary education
• Experience: Familiarity with procurement and administrative processes is a plus. Knowledge of ERP systems (Oracle, SAP, etc.) is an advantage.
• Languages: Dutch or Flemish at a native level, with a good command of spoken and written English.

Key Competencies

• Strong organizational skills with an eye for detail.
• Ability to stay calm and manage stress effectively.
• Customer-oriented with a positive, professional attitude.
• Independent thinker, capable of making decisions, and a team player.

Working Conditions

• Schedule: Monday - Friday, 9:30 am - 6:00 pm
• Contract: Full-time, 40 hours per week
• Location: Office-based, hybrid, or remote options are available.

Benefits

• Paid training
• Fun, people-oriented call center
• Market-based basic salary
• Growth opportunities
• Relocation Package

Location

Work from home (Greece)