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Flemish Contact Center Agent - Greece

Role overview

Qualifications

  • Speak and write Flemish at a native level
  • English at a communicative level
  • Experience in customer care is an asset
  • Strong PC skills

Responsibilities

  • Answer incoming calls and emails
  • Perform general administrative tasks
  • Provide customer care without sales

Key facts

Hard skills

Other skills

  • Customer Service
  • Calmness Under Pressure
  • Multitasking
  • Adaptability
  • Empathy
  • Communication
  • Physical Flexibility
  • Problem Solving

About the company

Job Squad logo

Job Squad

  • Staffing & Recruiting
  • Startup
  • 11–50
Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.

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Job description

Reference: YOGR

Greece is a country with a rich history, but also the spot to taste the best and original tzatziki, ouzo, olives, wine, Indulge yourself in the Greek mythology while drinking the best wine you ever tasted. Coming from Northern Europe, you will also really enjoy the weather in Greece. Furthermore, the country offers the most beautiful beaches, whitewashed houses and amazing mountain landscapes. Is there more you could wish for? Yes! A job. And we offer one of those in Greece now. So boost your CV and live your best life in this relaxing country.

Click here to read more about moving to Greece.

The job

As a Contact Center Agent you will be answering incoming calls, emails and do some general administrative tasks. You will be exclusively doing customer care, and no sales. As you will be talking to customers all day long, it's important to be a positive, confident, and professional person, when dealing with them.

We offer

  • Work remotely from your home in Greece
  • 40 hours work week: Work from Monday - Friday in rotating shifst between 08:00 am and 20:00 pm
  • Performance bonus
  • Relocation package (including flight and initial hotel)
  • Assistance with finding accommodation, and opening up a bank account
  • Private health insurance
  • Paid training period

Your qualifications

πŸ’­ You speak and write Flemish at a native level and English at a communicative level

πŸŽ“ Experience on the phone in customer care is an asset, as well as experience in the caring sector

πŸ’» You have strong PC skills (comfortable with working multiple systems)

πŸ’ͺ🏻 Empathetic, respectful, and able to stay calm under pressure

πŸ₯‡ Productive and result-oriented. Able to handle a high workload without losing quality. Flexible and open to feedback, adapt easily to changes and manage multiple tasks effectively

If you have any questions about the position, please feel free to send an email to info@jobsqd.com.

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