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Dynamics 365 Customer Insights & Fabric Technical Consultant

Role overview

Qualifications

  • Microsoft certifications in Dynamics 365, Power Platform, Azure Data, or Microsoft Fabric
  • Experience delivering customer-data-platform or single-customer-view implementations
  • Hands-on experience with Dynamics 365 Customer Insights – Data
  • Strong knowledge of customer unification, matching, deduplication, and identity resolution

Responsibilities

  • Configure Dynamics 365 tables, schemas, data relationships, ingestion, and transformation logic
  • Implement customer matching, deduplication, and unique identification rules
  • Design and configure customer measures/KPIs using available Customer Insights data
  • Prepare configuration and solution-design documentation and conduct knowledge-transfer sessions

Key facts

Hard skills

Other skills

  • Knowledge Transfer

About the company

UNIFY Dots logo

UNIFY Dots

IT Services & IT Consulting

UNIFY Dots helps connects the dots by providing AI, Analytics, Business Intelligence, CRM, Customer Service ERP, Field Service, solutions to businesses. Unify Dots is a global Gold Microsoft Certified Partner in the Business Application and Data & AI Areas. Unify Dots has one of the highest caliber teams on the Microsoft Dynamics and Power Platform. Unify Dots currently has team members in Australia, USA, Singapore, Malaysia, Philippines, Poland, UK and New Zealand. We don't aim to be the biggest but we aim to be the best. Our culture is best captured by our 8 core values listed below: 1. Deliver WOW through Service 2. Pursue Growth and Learning 3. Embrace and Drive Change 4. Build a Positive Team and Family Spirit. 5. Maintain a Bias for Action 6. Be Humble 7. Be Frugal 8. Make the world a Better Place

Company details

Company typeScaleup
IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Company Description

UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365 solutions. We are seeking an experienced Dynamics 365 Customer Insights & Microsoft Fabric Technical Consultant to implement scalable customer-data foundation. The role will focus on rebuilding the Dynamics 365 data setup, configuring customer unification, developing measures and segments, and enabling audience activation.

Job Description

Key Responsibilities

  • Configure Dynamics 365 tables, schemas, data relationships, ingestion, and transformation logic.
  • Implement customer matching, deduplication, and unique identification rules.
  • Configure unified customer profiles in Customer Insights.
  • Design and configure customer measures/KPIs using available Customer Insights data.
  • Build and test up dynamic customer segments based on agreed business rules.
  • Prepare configuration and solution-design documentation and conduct knowledge-transfer sessions.

Qualifications

Preferred Qualifications

  • Microsoft certifications in Dynamics 365, Power Platform, Azure Data, or Microsoft Fabric.
  • Experience delivering customer-data-platform or single-customer-view implementations.
  • Familiarity with digital advertising integration and customer-data privacy requirements.

Required Experience

  • Hands-on experience with Dynamics 365 Customer Insights – Data.
  • Strong knowledge of customer unification, matching, deduplication, and identity resolution.
  • Experience configuring Dynamics 365 or Dataverse data models and ingestion processes.
  • Experience developing Customer Insights measures and high-volume segmentation.
  • Knowledge of Microsoft Fabric, Power BI, data transformation, and integration architecture.
  • Experience configuring digital advertising or audience-activation connectors.
  • Strong documentation, stakeholder-management, and knowledge-transfer skills.

Additional Information

Benefits

  • Market competitive compensation.
  • Medical Insurance for Team member + Spouse + Children + Parents.
  • Laptop for Work from Home
  • People before Profit Culture that values team members over financial numbers.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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