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Fractional COO

Role overview

Qualifications

  • 15+ years of relevant operations leadership experience
  • Prior experience as a COO, VP of Operations, General Manager, or similar senior operational leader
  • Experience in water/utility, underground construction, field service, HVAC/plumbing, or an adjacent service operation
  • Hands-on experience developing SOPs, processes, and organizational structures

Responsibilities

  • Mentor leadership by providing seasoned operational pattern recognition and practical guidance
  • Diagnose and address field-to-office communication and handoff gaps
  • Build and implement SOPs, operating rhythms, accountability structures, and reporting processes
  • Improve visibility into completed work, revenue capture, and margins

Key facts

Hard skills

Other skills

  • Accountability
  • Teamwork
  • Leadership
  • Mentorship
  • Problem Solving

About the company

Employment Process Group logo

Employment Process Group

Staffing & Recruiting

At Employment Process Group we only bring the highest class talent into your recruiting pool. We provide transparent and tested candidate-sourcing solutions that adapt to an ever-changing labor market. Our two decades of experience have provided us with the required insight to fill even the most niche positions. Harness the fluidity in the workforce and build your dream team with our help. Using a sophisticated blend of technology and rigorous phone screening EPG provides prompt, high-quality results. Our transparent processes allow you to track the progress and the candidates being considered bring tangible results to the hiring equation. All prospects that we bring to the table are those that will transition into your open roles. You and your team have more important things to do than putting a dozen or more candidates through their paces before making a final hiring decision. Get in touch with us to see who we can put you in touch with. Please let us know how we can enable your organization's expansion.

Company details

Company typeTPE
IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Job Title: Fractional Chief Operating Officer (COO)

Company: Olson Construction Services
Location: Texas (Remote/On-site as needed)
Type: Fractional / Part-Time
Compensation: Up to 20 hours/week initially, tapering to approximately 10–12 hours/week as systems stabilize; bill rate based on experience

About Olson Construction Services

Olson Construction Services is a growing $10 million Texas utility construction and service business with a close-knit, relationship-driven culture. The company values integrity, stewardship, pride in completed work, teamwork, respect, transparency, and ownership.

As the company continues to grow, Olson is seeking an experienced operational leader who can provide seasoned guidance without the need for a full-time COO. This engagement is focused on strengthening the company's operational foundation, developing leadership, and building scalable systems while preserving the culture that has contributed to its success.

About the Role

As Fractional Chief Operating Officer (COO), you will partner directly with the CEO and leadership team to provide experienced operational guidance to a growing construction and service business.

The objective is to mentor leadership, install structure and standard operating procedures, strengthen field-to-office execution, and help the company scale without learning lessons the hard way.

The engagement may involve up to 20 hours per week initially, tapering to approximately 10–12 hours per week as systems and operating rhythms become established.

Key Responsibilities

  • Mentor leadership by providing seasoned operational pattern recognition and practical guidance.
  • Diagnose and address field-to-office communication and handoff gaps.
  • Build and implement SOPs, operating rhythms, accountability structures, and reporting processes.
  • Improve work-order and service-ticket discipline, including photo documentation.
  • Clarify organizational roles and responsibilities to reduce key-person dependency.
  • Improve visibility into completed work, revenue capture, and margins.
  • Develop scalable operating systems while preserving the company's existing culture and values.
  • Identify and anticipate growth-stage operational issues before they become significant problems.
  • Strengthen coordination and execution between field operations and office leadership.
  • Help leadership establish processes that support sustainable growth.
  • Provide executive-level mentorship and practical operational support as the company evolves.

Requirements

  • 15+ years of relevant operations leadership experience.
  • Prior experience as a COO, VP of Operations, General Manager, or similar senior operational leader.
  • Experience in water/utility, underground construction, field service, HVAC/plumbing, or an adjacent service operation.
  • Experience scaling owner-led or small-to-medium-sized businesses in the $8 million–$15 million range.
  • Hands-on experience developing SOPs, processes, and organizational structures.
  • Demonstrated experience with organizational design and operational improvement.
  • Strong executive mentorship and leadership capabilities.
  • Practical, hands-on approach to identifying operational gaps and implementing solutions.
  • Ability to provide seasoned guidance in a fractional capacity.
  • Please provide a resume and expected bill rate.

What We Offer

  • Fractional COO engagement with a growing $10 million Texas construction/service company.
  • Up to 20 hours per week initially, tapering to approximately 10–12 hours per week as systems stabilize.
  • Direct partnership with the CEO and leadership team.
  • Opportunity to mentor leadership and establish scalable operational systems.
  • Ability to apply significant operations experience without committing to a full-time COO position.
  • Opportunity to strengthen field-office execution, accountability, documentation, and revenue visibility.
  • Engagement focused on building sustainable infrastructure for continued company growth while preserving a close-knit, relationship-driven company culture.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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