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Network Infrastructure Engineer / Network Lead

ICONMA

Role overview

Qualifications

  • Bachelor’s degree in technical discipline or related field or equivalent experience
  • Knowledge of network technologies (routers, switches, load balancers, firewalls)
  • Experience with Network Operations Troubleshooting (Incident Management, Root Cause Analysis)

Responsibilities

  • Performs device configurations and deploys network devices including routers, switches, load balancers, and firewalls
  • Monitors, responds to, and provides resolution for all network problem and incident tickets
  • Troubleshoots network problems and recommends corrective procedures
  • Prepares activity reports as requested by management

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Teamwork
  • Physical Flexibility
  • Reliability

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Our Client, an IT Services and Consultant company, is looking for a Sr. Network Infrastructure Engineer / Network Lead for their Remote location.
 
Responsibilities:
  • Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls.
  • Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements.
  • Monitors, responds and provides resolution for all network problem and incident tickets.
  • Utilizing case management system (CMS), documents status updates and problem resolutions.
  • Performs customer service duties and responds to customer requests as defined by management.
  • Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality.
  • Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.
  • Prepares activity reports as requested by management.
  • Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.
  • Maintains network services documentation related to work area.
  • Completes network change requests in accordance with service level agreements.
  • Maintains network lab and equipment inventory.
  • Other related duties assigned as needed.
 
Requirements:
  • Network Infrastructure Engineering (Routing, Switching, Load Balancing, LAN/WAN)
  • Network Operations & Troubleshooting (Incident Management, Root Cause Analysis, Network Monitoring)
  • Network Change & Service Management (ServiceNow, Documentation, Configuration Management)
  • Education Requirements
  • Bachelor’s degree in technical discipline or related field or the equivalent combination of education, training, or work experience.
  • General Knowledge, Skills & Abilities
  • Communicates ideas both verbally and in written form in a clear, concise and professional manner
  • Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS
  • Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture
  • Requires knowledge of basic office tools
  • Ability to understand and apply technical concepts
  • Team skills, including the ability to establish and maintain effective working relationships
  • Flexibility, versatility, dependability
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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