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VP Sales - BPO Industry

Role overview

Qualifications

  • High School Diploma or Equivalent
  • College Diploma or University Degree (Business or Technical preferred)
  • 5 years sales experience in a BPO or Technology industry
  • Knowledge of the customer care industry and the role of BPO Companies

Responsibilities

  • Build and maintain a robust pipeline that delivers new logo revenue
  • Translate technology solutions into a positive ROI for prospects and customers
  • Promote technology sales to existing client base
  • Build relationships with key influencers, strategic partners, and industry analysts

Key facts

  • Remote from: Canada, North America
  • Full time
  • Expert & Leadership (>10 years)
  • VP of Sales
  • 200 - 250K yearly
  • English

Hard skills

Other skills

  • Sales
  • Leadership
  • Customer Service
  • Relationship Building
  • Communication
  • Teamwork

About the company

Bill Gosling Outsourcing logo

Bill Gosling Outsourcing

Customer Experience & Contact Centers

Let's take customer communications further, together. With over 65 years of experience in the contact center industry, we’ve learned that one thing is absolutely, without a doubt, unquestionably true: What matters less is what we’ve done in the past… What matters more is how your brand gets where it needs to go. We'll work with you to build your perfect outsourced communication solution to reach your customers. We could talk all day long about us, but this is your route – we are here to help reach your destination. When you’re ready, let’s discuss your destination, how you’d like to get there, and how we can go further, together. Reach out today, or visit www.BillGosling.com for more information.

Company details

Company typeLarge
IndustryCustomer Experience & Contact Centers
Company size1001 - 5000

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Job description

Join a Team That’s Passionate About Making Lives Better!


At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!


The Vice President, Sales will be responsible to build and maintain a robust pipeline that delivers new logo revenue to Bill Gosling Outsourcing annually. They will understand current and emerging technology as it relates to a call center BPO and will translate technology solutions into a positive ROI to Bill Gosling Outsourcing prospects and customers. This role requires both leadership skills and insight into market trends, and the ability to bring those both together to marshal a successful sales force.

What You'll Do:

Key Details:


Salary: base salary in the range of $200k - $250k CAD

Location: remote in Canada, with some expectations to visit HQ in Barrie


Job Description

  • Build and maintain a robust pipeline that delivers new logo revenue to Bill Gosling Outsourcing annually.
  • Through understanding of current and emerging technology as it relates to a call center BPO, translate technology solutions into a positive ROI to prospects and customers.
  • Understands Bill Gosling Outsourcing’s seam in the market and directs marketing / prospecting efforts accordingly.
  • Promote technology sales to existing client base; including the technology business division of Bill Gosling Outsourcing.
  • Work closing with the other teams to drive new products and services into Bill Gosling Outsourcing’s product roadmap
  • Build and maintain a key prospect database
  • Promotes the company’s global footprint with a focus on near-shore, offshore, and domestic based opportunities.
  • Build relationships with key influencers, strategic partners and industry analysts.
  • Supports the leadership team to integrate an AI / Machine Learning product capability.
  • Be a Brand Ambassador for the company at domestic and international tradeshows and events.
  • Work with the Communication Team and Marketing Team to support (and enhance) the efforts of the Business Development Team and in the preparation of all RFPs, RFIs, RFQs, etc., including creation and modification of templates, coordination of activities, creation of hard and soft copies, and distribution of materials to appropriate parties
  • Supports the leadership team in establishing a clear direction on strategic and tactical marketing initiatives.
  • Deal with clients in a professional and appropriate manner, in accordance with Bill Gosling’s Promise of Performance, “The Gosling Theory” and all Company Policies.
  • Champion company core values and other company programs
  • Other duties as assigned

Education:

  • High School Diploma or Equivalent
  • College Diploma or University Degree (Business or Technical preferred)
     

Experience:

  • 5 years sales experience in a BPO or Technology industry
  • Knowledge of the customer care industry and the role of BPO Companies 

This job posting is for an existing vacancy

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.  

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers 

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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