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Case Manager - Mental Health Pathways (Family Support)

Role overview

Qualifications

  • Bachelor degree in Psychology, Counseling, Social Work, or related field
  • Valid driver’s license and ability to meet Agency insurance requirements
  • Self-starter with ability to work independently and in a team
  • Computer proficiency and ability to document in electronic healthcare records

Responsibilities

  • Conduct individual, group, and family counseling and educational sessions for clients and family members
  • Complete all necessary documentation within appropriate timelines
  • Undertake primary case management responsibilities for designated clients
  • Maintain communications with all staff regarding admissions, processes, and discharge plans

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving
  • Self-Motivation
  • Customer Service

About the company

Rosecrance Health Network logo

Rosecrance Health Network

Hospitals & Health Care

Rosecrance is a private not-for-profit organization offering behavioral health services for children, adolescents, adults and families throughout the country. With more than 45 locations in Chicago and Northern Illinois, Wisconsin and Iowa, Rosecrance offers comprehensive addiction services for adolescents and adults, including prevention, intervention, detoxification, inpatient and outpatient treatment, experiential therapies, dual-diagnosis care and family education. Rosecrance also offers high-quality, efficient and effective outpatient mental health services for children, adults and families through a variety of programs. Rosecrance serves more than 30,000 families each year.

Company details

IndustryHospitals & Health Care
Company size501 - 1000

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Job description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery

Position Summary

Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications:

  • Bachelor degree Psychology, Counseling, Social Work, or other related field, or equivalent experience and training
  • Valid driver’s license and ability to meet Agency insurance requirements
  • Must have own transportation
  • Self-Starter with ability to work independently and with a team
  • Computer proficiency required.
  • Ability to navigate and document in electronic healthcare records required.
  • Ability to accurately complete required documentation within the time frames


Responsibilities:

1. Work hours prescribed by and any additional hours deemed necessary for the responsibilities assigned.
2. Ability to motivate and problem solve with staff regarding effective clinical practices.
3. Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
4. Skills to adapt verbal and written communication to the language and style of the client and their family.
5. Complete all necessary documentation with in the appropriate time lines.
6. Undertake primary case management responsibilities for designated clients.
7. Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
8. Ensure that client service records are maintained consistent with regulations.
9. Maintain communications with all staff (e.g. admissions, process, and discharge plans).
10. Ability to coordinate services from a variety of community resources
11. Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
12. Present workshops, lectures and training to clients, families, staff and community groups as needed.
13. Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
14. Serve as a member of the Clinical Team and participate in all team meetings and activities.
15. Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
16. Deliver exceptional customer service consistently to every customer.
17. Serve as a role model and demonstrate positive guest relations in representing the agency.
18. Assume other related responsibilities as delegated by management.

Schedule: 

  • Monday-Friday 8:30am-5:00pm

Work Location: Remote-Rosecrance Kankakee

Compensation & Rewards (pay is based on education, experience, and credentials)

  • Starting Pay:
    • Bachelor's- $54,756/year
    • Additional Pay Enhancements in addition to Base Salary:

      • Professional Certification (e.g., CADC, CRSS, or CPS): +$0.72/hour (equivalent of +$1,500 annualized)

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

  • Medical, dental, and vision insurance (multiple plan options to meet your needs)
  • 401(k) with employer match & discretionary contribution
  • Group Life Insurance, LTD and AD&D
  • Tuition assistance & licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire!
  • Wellness program, including an on-site gym at select facilities
  • Discounts at participating retailers
  • Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

  • AARP Employer Pledge Program
  • MSEP (Military Spouse Employment Partnership).

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Marcus Rivera

Chief Revenue Officer

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