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Quality Improvement Advisor II

Role overview

Qualifications

  • Bachelor's degree
  • Minimum of 7 years' experience working with healthcare providers
  • Excellent organizational, communication, and facilitation skills
  • Experience in Quality Assurance (QA) and Performance Improvement (PI)

Responsibilities

  • Serve as the client’s strategic consultant and quality improvement coach
  • Establish and communicate clear expectations on roles and responsibilities to the client
  • Ensure client expectations are met with a high degree of customer satisfaction
  • Meet internal and external metrics associated with assigned contracts

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Problem Solving
  • Organizational Skills
  • Communication

About the company

Mountain Pacific logo

Mountain Pacific

Public Health

Mountain Pacific is a well established, nonprofit organization that connects specialized services, education, training and support to health care systems and communities that seek innovative solutions for optimized health care outcomes. We work alongside our many partners to lend expertise, evidence-based best practices, data analysis and more to build collaborative relationships and networks to achieve common health care goals. We support and empower patients and their families to be informed health care consumers and active members of their health care team, so they understand how to manage their own health and get the right care at the right time.

Company details

IndustryPublic Health
Company size51 - 200

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Job description


Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members’ wide range of expertise to advance better health and health care services.

We have an opening for a
Quality Improvement Advisor (QIA) II
Remote (Preferred residence in CA, AZ, NV, or OR)
Full-time 40 hours per week

As a full-time, 40-hour-per-week position, the QIA II serves as the client’s strategic consultant and quality improvement coach, acting as the primary partner within Mountain Pacific to drive organizational alignment, navigate contract performance, deliver tailored service solutions, and facilitate collaborative problem-solving. This position will be working with the Indian Health Service (IHS), tribally-managed and Urban Indian Organization (UIO) health clinics. As such this position is responsible for establishing and communicating clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensures client expectations are met with a high degree of customer satisfaction. This position is responsible for meeting internal and external metrics associated with assigned contracts.

The successful candidate would have excellent organizational, communication, and facilitation skills. Ability to create and monitor project management work plans and timelines. Demonstrated experience in Quality Assurance (QA), and Performance Improvement (PI), including identifying improvement opportunities, developing and implementing structured improvement projects, and applying quality improvement methods through the full improvement cycle. The successful candidate will preferably have a bachelor's degree and will have a minimum of 7 years' experience working with healthcare providers and understanding of healthcare policy.  Preference will be given to candidates with experience working with Indian Health Service (IHS), tribally operated healthcare organizations, and Urban Indian Organizations (UIOs). 

This position does require travel 15% - 60% of the time. The target compensation for this position is $70,000 - $95,000 a year.

The first review of candidates will be on September 29, 2026, and continually reviewed every 5 days after. You may apply electronically or by emailing your letter of interest to [email protected].  Learn more about the company by visiting our website at www.mountainpacific.org.

At Mountain Pacific we offer a robust benefits package!

  • 401(k) with an automatic 3% employer contribution
  • Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Account, Health Saving Account, and 529 Plan
  • Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave
  • And much more!

Mountain Pacific is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, national origin, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing a safe, productive, and professional work environment that promotes the dignity and well-being of every employee.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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