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Automation Analyst

Role overview

Qualifications

  • Associate’s degree, bachelor’s degree, or equivalent experience
  • High level of computer skills
  • Above average communication skills (written and verbal)
  • Great customer service attitude

Responsibilities

  • Answer automation questions from agencies who sell insurance on the phone or through web chat
  • Work in a merit-based work-from-home program after initial training
  • Provide support as part of the Automation Support team
  • Assist in creating financial security for individuals and businesses

Key facts

  • Remote from: Michigan (USA)
  • Full time
  • Automation & Controls Manager
  • English

Hard skills

Other skills

  • Computer Literacy
  • Customer Service
  • Communication

About the company

Auto-Owners Insurance logo

Auto-Owners Insurance

Insurance

We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.Our guiding core values lead us to success and have helped us achieve many industry service awards, and our recent certification as a Great Place To Work®. Careers:As an Auto-Owners associate, you have the opportunity to thrive in our certified Great Place To Work® environment, while benefiting from a workplace that is stable, profitable, and invests in you. Some perks you enjoy as an Auto-Owners associate are: • Less than a 40 hour work week • Educational opportunities • Working in a certified Great Place To Work® environment • Newly renovated, on-site dining (Lansing location) • Growth opportunitiesTo view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities*Privacy Information: https://www.auto-owners.com/privacy

Company details

Company typeXLarge
IndustryInsurance
Company size5001 - 10000

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Job description

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions.


Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level Automation Analyst to join our Automation Support team. Support analysts primarily answer automation questions from the agencies who sell our insurance on the phone or through a web chat.


Desired Skills & Experience

  • Associate’s degree, bachelor’s degree, or equivalent experience
  • High level of computer skills
  • Above average communication skills (written and verbal)
  • Great customer service attitude
  • Insurance and/or agency experience is preferred, but not required

Benefits


Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!


Equal Employment Opportunity


Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.


*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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