Social Media Supervisor (Volunteer/Remote)

Company Description

About Abuse Refuge Org:

At ARO, we are here to support your personal healing journey towards your complete well-being. We bring solutions and real-time education for 21 different types of abuses. The most prevalent abuses are Sexual Abuse, Spousal Abuse, Physical Abuse, Psychological Abuse, Narcissistic Abuse, Financial Abuse, Self Abuse, Elderly Abuse, Isolation Abuse, Child Abuse, Bullying, Cyberbullying, Workplace Abuse, Religious Abuse, Medical Abuse, Food Abuse, Authority Abuse, Educational Abuse, Child Sexual Exploitation, Sex Trafficking, and Political Abuse. Support our efforts by visiting GoARO.org and NormTherapy.com to sign up for Norm Therapist® Training to become one of our dynamic staff members who serve Victims and Survivors of abuse worldwide, schedule Norm Therapy® sessions, become a Live Stream volunteer, join our mailing list to learn how you can make an impact on the Abuse Care Community, and provide life-saving financial assistance with a generous donation.

At this time in ordinance with our BFOQ policy we are only hiring female identifying volunteers. In the near future we will be launching a male side to ARO at which point we will open up opportunities to all who are interested. You can view our BFOQ policy here https://abuserefuge.org/human-resources/#BFOQ

ARO is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We support the LGBTQ-IA+ community and the disabled communities.  

For more about our hiring practices, please refer to:  

Human Resources – Abuse Refuge Org

**This is an unpaid volunteer position

 Only hiring female identifying volunteers - read more about our BFOQ policy below.

Job Description

Responsibilities And What You Will Do:

• Perform research on current benchmark trends and audience preferences

• Oversee Social Media Department which includes (but is not limited to): Content Creators, Content Proofreaders, Video Editors, Quality Assurance Specialist, Special Project Interns, Graphic Designers, Visual Content Designers. Outreach Coordinators, and Social Media Schedulers

• Rally team to ensure all tasks are completed on time/by their due dates

• Provide department updates 

• Conduct 1:1 trainings with new team members 

• Regularly communicate with team to answer questions/troubleshoot/train

• Provide recommendation letters/confirmation of volunteership/LinkedIn recommendations (upon request)

• Design and implement social media strategies to align with business goals

• Set specific objectives

• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news) working with other agencies

• Monitor SEO and web traffic metrics.

• Collaborate with other teams regularly to ensure brand consistency with posts

• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout) and collaborate with NED and Graphic Design Department

• Suggest and implement new features to develop brand awareness, like promotions and competitions

• Stay up-to-date with current technologies and trends in social media, design tools, and applications

• Work with team utilizing Asana platform and ensuring tasks/campaigns/posts that are assigned are completed by the due date

• Respond to requests in a timely fashion 

• Attend weekly mandatory leadership meeting weekly team meetings

• Build relationships with each team member to help them feel comfortable and included as an integral part of ARO

• Be in regular communication with the Social Media Manager and when things come up to communicate matters accordingly

• Other requirements as needed, not mentioned above 

Qualifications

Here’s what we’re looking for:

• Hands on experience in content management

• Excellent copywriting skills

• Ability to deliver creative content (text, image, and video)

• Solid knowledge of SEO, keyword research, and Google Analytics

• Knowledge of online marketing channels

• Excellent communication skills

• Analytical and multitasking skills

• Bachelor's degree in Marketing or relevant field

• Must be available to volunteer 10-15 hours a week

• Must be U.S.-based or in a neighboring country for time-sensitive tasks.

Additional Information

• Are you seeking a flexible hours volunteer engagement role that affords you an opportunity to gain valuable work experience while being committed to helping further the efforts of ARO’s mission in helping victims of abuse?

• Do you like the flexibility of working within a virtual environment?

• Enjoy interacting worldwide with others who share the same passion for making a difference?

• Are you interested in the value of developing your skill sets, departmental cross-training, leadership roles, mentoring or the opportunity to excel within your chosen vocation?

Apply with ARO today and join our team of amazing volunteers!