Category Manager - Technology

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

The Category Manager, Technology on Live Nation's Global Procurement team is jointly responsible for strategically managing $250M+ in annual IT spend. This hands-on role leads procurement for stakeholders' highest-priority technology projects – reducing cost structurally and permanently where possible, while supporting stakeholders' broader strategic and operational objectives. The role also shares responsibility for strategic supplier management within the category.

WHAT THIS ROLE WILL DO

Stakeholders & Sourcing

• Jointly develops, with the category leader and key stakeholders, the overarching enterprise-wide procurement strategies for Live Nation's technology spend, primarily software/SaaS, telecom and networking, physical and cloud infrastructure, cybersecurity, AI/ML platforms, and IT professional services.

• In a non-mandated environment, leads multiple simultaneous direct negotiations and full-lifecycle competitive sourcing events (e.g., RFPs).

• Advises senior executives on negotiation strategy, supplier selection and qualification, and contracting approach; analyzes business, financial, and legal risk and develops practical mitigation options.

• Identifies, quantifies, and captures cost reduction, cost avoidance, and other value opportunities across divisions and functions, incorporating rigorous analysis of available spend data and market dynamics with a confident, collaborative, creative and adaptable negotiation style.

• Partners with IT, Legal, Compliance, Privacy, Risk Management, Finance, and Operations to bring deals to closure.

Suppliers

• Leads the commercial and operational contracting process for procurement projects, ensuring terms reflect Live Nation's business interests and policies.

• Supports stakeholders’ efforts to manage and maintain ongoing supplier performance, contributing to development and negotiated implementation of solutions to service, quality, and commercial issues and disputes.

• Represents Global Procurement with account representatives at Live Nation's incumbent technology suppliers.

Team

• Performs additional duties as assigned, consistent with the nature and level of this role, as business needs evolve.

WHAT THIS PERSON WILL BRING

• 5-7 years of progressively responsible experience in sourcing/procurement, supply chain, or operations transformation; top-tier consulting experience preferred.

• Proven track record of generating financial and operational value from procurement projects, ideally in a non-mandated environment; advanced influencing and negotiation skills.

• Working knowledge of one or more IT categories: software/SaaS, infrastructure, networking/telecom, cybersecurity, cloud economics, or IT professional services.

• Familiar with generative AI tools (e.g., Claude, ChatGPT) and comfortable validating AI-generated output rather than relying on it uncritically.

• Demonstrated project management skills; thrives self-directed in a fast-paced, matrixed environment with minimal supervision.

• Strong business acumen, including contract development and risk mitigation.

• Exceptional written and verbal communication; able to influence audiences from analysts to senior executives. Fluent English required.

• Experience with Oracle Fusion Cloud Procurement or a comparable source-to-pay platform (SAP Ariba, Coupa) preferred.

• Bachelor’s degree required (Master's preferred); candidates with an Associate's degree and a strong track record of significant professional experience will also be considered

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.