Job description

The Statewide Education and Outreach Manager serves as a primary ambassador for Kentucky 811, traveling throughout the state to educate stakeholders on 811 services, utility damage prevention, and regulatory compliance. This role focuses on public speaking, training, outreach, and relationship-building with contractors, excavators, utilities, municipalities, and industry partners to promote safe excavation practices and reduce underground utility damage. This position spends significant time in the field delivering presentations, conducting outreach activities, attending industry events, and engaging directly with excavators, facility operators, and the public throughout Kentucky. We are seeking candidates who reside in the I-65 corridor and areas west. Priority will be given to those living in the Elizabethtown, Owensboro or Bowling Green areas. Potential consideration will be given to those living in adjacent counties.

Key Responsibilities

Travel statewide to deliver in-person presentations, training sessions, and educational outreach related to Kentucky 811 services and compliance requirements
Educate contractors, excavators, utilities, municipalities, and the public on safe excavation practices and damage prevention laws
Represent Kentucky 811 at industry meetings, conferences, trade shows, and community events
Serve as a knowledgeable resource on Kentucky 811 policies, procedures, and compliance standards
Build and maintain strong working relationships with industry stakeholders and partners
Assist with development and delivery of educational materials, presentations, and outreach initiatives
Document outreach activities and provide reports on education efforts, trends, and compliance observations
Support statewide damage prevention goals through proactive education and engagement

Required Qualifications

High school diploma or equivalent; strong preference for college degree
Must reside in the state of Kentucky
Minimum of 2–3 years of public speaking experience, including presentations, training, or educational outreach, preferably in front of crowds ranging from 5 to 500.
Willingness and ability to travel extensively throughout Kentucky approximately 75% of the time with roughly 40-60 overnight stays/year. Must attend 2-3 out-of-state industry conferences per year. Incumbent will work from home the remainder of the time.
Strong verbal communication and presentation skills
Professional, self-motivated, and able to work independently
Valid driver’s license
Successfully pass post-offer criminal background, driving record and drug screening

Essential Competencies

Presentation Skills
Builds trust
Customer Focus
Effective Communication
Interpersonal Relationships
Job Motivation
Technical Expertise
Time Management

Preferred Skills & Experience

Experience working with contractors, utilities, or regulatory agencies
Knowledge of 811 systems, damage prevention, or underground utilities (preferred but not required)
Strong interpersonal and relationship-building skills
Ability to adapt messaging to diverse audiences

Work Environment

Combination of travel, field work, and work from home-based tasks
Frequent interaction with external stakeholders and industry professionals
Weekly hours will vary from 40 to roughly 60 (during peak season). Most events are typically held Monday – Friday during the day. Work-related dinners and/or travel in the evenings will be involved at times. There are rare weekend events.
This is an exempt position with no payment for overtime.
Must have dedicated home office area including space for promotional materials storage.

Salary and Benefits

Annual salary range - $90,000 – $100,000
All benefits begin on the first day of employment
100% paid health, dental, vision and life insurance coverage for employee/single coverage. Family coverage is available at an additional cost to the employee.
401(k) retirement savings participation with up to 6% employer match is available.
PTO - 15 days annually, pro-rated the year of hire
Approximately 15 paid holidays per year
Company vehicle
Lodging/food/work-related expenses with appropriate receipts supplied
Company cell phone, laptop, iPad, projector, etc. are provided
Home internet stipend
Kentucky 811 Logo-wear is provided
Small team environment where every day is different!

For consideration, please submit your application exclusively through the link below. We respectfully request that applicants do not contact Kentucky 811 staff regarding this position.

Salary: $90,000 - $100,000

Statewide Education and Outreach Manager

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