Company Description
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 150 sales and logistics facilities in over 50 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is provided swiftly – no matter how big and complex the project.
Doka employs more than 8,400 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.
Job Description
- Responsible for generating new business opportunities in the area of responsibility, as well as maintaining the project pipeline
- Responsible for achieving personal annual sales targets
- Ensure full knowledge of all Key Customers, the decision makers and key influencers as well as understanding organisation structure and the decision processes
- Maintain positive and open relationships with customers and internal Doka employees
- Using the Doka product portfolio to deliver the most economical and professional solution together with upselling in order to increase revenues
- Develop an understanding of competitor’s products
- Ensure customer requirements are communicated accurately with the engineering department
- Resolve customer issues and complaints to maximize satisfaction
- Lead and coordinate with team members and other departments throughout the whole sales process from inquiry to project closure
- Responsible for account management, i.e. dealing with complaints, queries, and making sure account payments are made in line with Doka trading terms.
- Supply management with reports on your sales area activities, customer needs, interests, competitive activities and the potential to identify opportunities for new products and services
- Maintain customer and project information in the CRM system to ensure accurate forecasting of revenue and material requirements
Qualifications
Qualifications / Knowledge / Experience
- Degree or diploma in a construction related discipline would be preferable along with a deep knowledge of the construction industry and ideally the formwork sector
- Strong technical sales skills with at least 5 years experience
- Strong IT skills and a good understanding of Microsoft Office
- Ability to create and confidently deliver presentations tailored to the audience’s needs
- Relationship management skills and ability to deal with customer feedback
- Understanding of key contractual terms
Skills / Characteristics
- Passionate to find solutions for clients through an added-value approach
- Open-minded and team oriented with a positive attitude
- Ability to self motivate and work unsupervised
- Highly motivated and target driven with a proven track record in sales
- Strong interpersonal, communication, selling and negotiation skills and a strong numerical aptitude
- High levels of prioritisation, time management and organizational skills
Additional Information
What we offer:
- Attractive employee benefits
- Comprehensive training period
- Company Bonus
Doka is an equal opportunities employer. The company is committed to equal employment opportunities and we base all our employment decisions on merit, job requirements and business needs. All candidates must have the Right to Work in the UK.
If you are interested in this role or would like further information, please do not hesitate to contact Jemma Morley (HR Manager).
