XTN-ADCB701 | GENERAL SUPPORT SPECIALIST

Titanium Legal Services, Inc., one of the leading legal support service companies on the West Coast, is seeking a detail-oriented General Support Specialist to join our operations team. This role provides day-to-day operational support across audit, court filing, job assignment, and internal communication functions, helping ensure our team's daily workflows run accurately and on schedule. The ideal candidate is highly organized, comfortable managing multiple recurring tasks, and communicates clearly and professionally in English.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Process Aff Backs according to established procedures.
• Check SFTP folders daily for incoming files.
• Monitor and respond to the Info Email inbox regarding job assignments.
• Conduct OJIN Circuit Court audits.
• Complete Post Queue 1 audit posting.
• Attach documentation to Tinite exceptions.
• Process DBS / manual affidavit signatures.
• Provide Field Ops email support.
• Provide Server Chat support, including monitoring and clearing the chat queue.
• Support OOSA assignments.
• Other duties as assigned.
• Requirements & Qualification

• Excellent written and verbal communication skills in English.
• Good computer skills in MS Office, Adobe, and web-based applications.
• Must be able to multi-task and work independently.
• Attention to detail is very important.
• Must have strong organizational and administrative skills.
• Reliable high-speed internet connection and a quiet, professional remote work setup.
• Previous legal or administrative support experience is preferred but not required.
• Experience handling high-volume, process-driven work
• Comfortable working with repetitive tasks while maintaining accuracy and attention to detail

• Additional relevant knowledge or experience related to the above requirements will be considered an advantage.