Customer Care Operations & Partner Manager (m/w/d)

Hey, we're Doonails – and we've set ourselves a big goal: we want to reinvent manicures! 💅🏼 With our products, you get perfect nails the easy way, right at home. Because we don't do "one-size-fits-all" solutions – we believe in individual routines that are just as unique as you are. Founded in 2020, we started out of pure passion to bring you professional manicure results at home. After months of tinkering, our first set was ready – and boom, the shop went live! 🚀 Today we're active in several countries, in drugstores and online, with over 1,000,000 happy customers and an international team of more than 50 creative minds. Doonails is more than a beauty startup: we create experiences, make room for individuality, and make your manicure routine as easy as possible. With our three innovative methods and our nourishing Nail Care Line, we bring style and care into your life – easy, beautiful, and stress-free. 💅 Our Doonails values: 💛 Care Our customers and our team always come first. We roll up our sleeves, help where it's needed, and make sure everyone feels supported – whether with our products or in everyday life. 🤝 Community We want more than just products – we want to build a community! One where you can share ideas, get tips, and find inspiration. That's how manicures become an experience. 📈 Growth Standing still? Not for us! We're constantly learning, growing, and improving – whether it's our products, our team, or ourselves. ✨ Simplicity Beauty doesn't have to be complicated. Our products are so simple that you can focus entirely on the result – completely stress-free. 🎨 Uniqueness Your beauty is unique – and your manicure should be too. We give you the tools to express your individuality without limits.