Senior Field Technician

Who We Are:

Thank you for your interest in Mueller Water Products, Inc.  

For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America.   

Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last for generations.   

By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application.  

Job Purpose 

The Sr. Field Technician, based in Newark, DE, is responsible for conducting field work and related operations for Mueller’s Smart Water Infrastructure business, specifically in the areas of non-invasive acoustic technologies for underground pipeline water leak detection, monitoring and condition assessment.  

The role includes leading field data collection and supporting various processes throughout the project 

lifecycle including planning and reporting. The successful candidate will demonstrate strong critical thinking, written, verbal communication and organizational skills. The Sr. Field Technician will lead a small team of 2-3 people on site and coordinate with the project management, subcontractor, and client teams. 

Additionally, this role involves providing project support including supporting project update deliverables, client meetings, subcontractor management and client communication. 

The successful candidate will participate in a broad range of projects including field testing, administrative tasks, data analysis, reporting, client management, project management and will involve travel within Newark, DE and the United States of America. While the position is based out of Newark, there may be travel required to other areas of USA up to 25% of the time. Most of the project work will be outdoors, conducting leak detection and condition assessment tests on water pipelines, with planning and reporting duties between deployments. 

The Sr Field Technician role will be responsible for leading field work for a large condition assessment project to assess 90-miles of water mains within the city of Newark, Delaware 

This is a 1 year, fixed term opportunity.

Primary Accountabilities

• Project Planning
• Field Operations Support
• Reporting

Primary Responsibilities 

• Working in the field, involving collecting data on-site and analyzing data for leak detection and condition assessment projects  

• Reviewing data for reporting purposes 

• Prepare various project reports 

• Planning and coordinating logistics 

• Conducting leak detection surveys of distribution and transmission water mains 

• Creating leak sheets summarizing results for project and client distribution 

• Leading collection of condition assessment measurements on distribution and transmission water mains. 

• Summarizing results for project and client distribution. 

• Installing and maintaining permanent monitoring infrastructure for leak detection purposes 

• Managing and maintaining equipment, QA/QC and inventories in a storage unit setting. 

• Project shipping and receiving tasks 

• Proactively identify opportunities for continuous improvement in internal processes and systems related to the Operations function, and take the initiative to implement these enhancements 

• Training and managing subcontracted labor onsite for hardware installation and data collection. 

• Training clients to use and maintain equipment onsite, as well as perform Echologics services. 

• Performing site inspections and documenting results in site inspection summary reports. 

• Work in compliance with the Mueller Water Products Code of Conduct and all Environmental, Health and Safety regulations  

• Administrative duties such as time tracking, expense tracking and subcontractor coordination 

Required Skills/ Background: 

• A high school diploma or equivalent education 

• 3+ years of related job experience performing field data collection or performing hands-on outdoor work 

• Experience managing and coordinating small teams or subcontractors onsite 

• Ability to use basic hand tools 

• Experience with field use of testing equipment, such as surveying, sample collection, underground utility locating, GPS, etc. 

• Experience interpreting GIS mapping interfaces and construction drawings 

• Ability and desire to travel 

• Demonstrated ability to problem solve technical issues and work independently. 

• Basic computer skills and experience using email, MS Office, MS Teams and MS Excel 

• Ability to interact with clients, customers in a field environment 

• Experience with working on water distribution systems, or experience in utility industries 

• Must hold a valid driver’s license 

• Critical competencies: time management, team communication, written communication, customer focus, self-development   

These are considered assets: 

• Experience in leak detection or condition assessment of water systems 

• Engineering Technology/Technologist diploma in mechanical engineering, civil engineering, civil engineering technology, environmental science or similar 

• Level 1 or higher water operator license 

• Experience with installation of custom electronic equipment, such as security systems, sound systems, etc. 

• Some knowledge and experience of the measurement of pressure and flow in water pipes 

• Construction experience/ handling of power tools 

• Confined space entry/rescue experience or certification (will provide training if certification not currently held) 

Working Conditions & Physical Requirements: 

• Fieldwork Outdoors (95%) 

• Site environment such as working in roadways or working in remote forested areas. 

• Travel within USA, up to 25% of the time. May increase to 80% of the time towards the end of the contract term depending on organizational need. 

• Ability to lift and push heavy objects; ability to lift 50lbs 

• Ability to climb stairs, ladders and similar structures, and the ability to work on uneven surfaces 

• Ability to work in small, confined spaces temporarily 

• Ability to perform outdoor work in all weather conditions: 

• Work in sometimes extreme weather environments (cold/heat). 

• Work for extended periods occasionally 

• Home-office environment (5%) 

• Reporting & planning work in between field work deployments 

We thank all applicants for their interest, however, only those selected for interview will be contacted. No phone calls or third parties please. 

We are an equal opportunity employer. Employment selection and related decisions are made without regard to sexual orientation, race, color, age, disability, religion, national origin, citizenship status and creed. 

Salary/Pay Range:

The compensation range above reflects a good-faith estimate of starting base pay for full-time (40 hours per week) employment as of the date of posting. Individual compensation may vary depending on a variety of factors, including, but not limited to, the role, professional experience, job-related skills, achievements, and/or work location. The range listed is only one component of the total compensation package offered to candidates.

Other Compensation & Benefits:

Mueller offers an excellent salary and benefits package. Current benefit offerings include medical, dental, and vision insurance, 401k plan with 5% Company match, Employee Stock Purchase Plan (ESPP), short-term and long-term disability benefits, vacation, 100% paid parental leave, tuition reimbursement program, student debt retirement matching, well-being program, Employee Assistance Program (EAP), company-provided life insurance, supplemental insurance at group rates, and more. 

Equal Employment Opportunity:

Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. In keeping with its obligations under applicable federal, state, and local law, Mueller will make reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation at any time during the application or interview process, please contact a member of the Human Resources Department. 

Notice of E-Verify Participation:

This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.  

Upon enrollment, employers participating in E-Verify are required to clearly display the Notice of E-Verify Participation and Right to Work posters in English and Spanish, both which may be accessed at the links provided below.   

IER Right to Work Poster (English/Spanish) 

E-Verify Participation Poster (English/Spanish) 

Accommodation:

If you require accommodations during any stage of the application or interview process, please let us know. We are happy to work with you to meet your needs.