Demand Manager

What success looks like in this role:

We are looking for a proactive and organized Demand Manager to support demand intake, coordination, and planning activities across the organization. This role acts as a key point of contact between business stakeholders, project teams, and leadership, ensuring that requests are captured, tracked, and communicated effectively. 

The ideal candidate is a strong communicator who enjoys working with people, coordinating activities across multiple teams, and building relationships with stakeholders at all levels, including senior leaders. Experience in customer-facing roles, service coordination, project support, PMO support, or Service Desk environments is highly valued. 

Key Responsibilities 

• Coordinate the intake and tracking of business requests and demand across teams. 

• Engage with stakeholders to gather information, clarify requirements, and ensure requests are properly documented. 

• Support prioritization and planning discussions by maintaining accurate demand records and providing relevant information. 

• Maintain visibility of the demand pipeline and provide regular updates to stakeholders. 

• Schedule and support governance meetings, workshops, and stakeholder review sessions. 

• Collaborate with business, delivery, and technical teams to ensure effective communication and coordination. 

• Help identify risks, dependencies, and resource requirements associated with incoming demand. 

• Prepare reports, presentations, and status updates for management and stakeholders. 

• Maintain demand management documentation, processes, and records. 

• Contribute ideas for process improvements and increased operational efficiency. 

You will be successful in this role if you have:

• Bachelor's degree or equivalent combination of education and experience. 

• 2-4 years of experience in a coordination, project support, PMO support, customer service, Service Desk, operations, or similar role. 

• Experience working with business stakeholders, customers, or senior management. 

• Excellent communication and interpersonal skills. 

• Strong organizational and coordination abilities with attention to detail. 

• Ability to manage multiple priorities in a dynamic environment. 

• Strong problem-solving skills and a proactive mindset. 

• Comfortable working with cross-functional teams and building positive stakeholder relationships. 

Nice to Have 

• Experience in a Service Desk, IT support, PMO, project coordination, or operational support environment. 

• Exposure to demand management, project management, or portfolio management processes. 

• Experience preparing reports, coordinating meetings, and supporting governance activities. 

• Familiarity with Microsoft Office tools, particularly Excel, PowerPoint, and Teams. 

What do we offer? 

• Hybrid working is supported 

• Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours 

• Home office allowance 

• Private Health Insurance Generali Premium Package provided for all Unisys associates after 6-months tenure 

• Last and foremost, a great team, also a lot of learning and training opportunities 

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