Solar Service Technician

Job Summary

The IGS Solar Service Technician will be responsible for the installation, maintenance, and repair of solar power systems. This role involves working directly with our clients to ensure their solar systems are functioning optimally and addressing any technical issues that arise. The ideal candidate will have a strong background in electrical systems, a passion for renewable energy, and excellent problem-solving skills.

Primary Responsibilities:

• Maintenance: Perform routine maintenance and inspections on solar systems to ensure optimal performance and longevity.

• Repair: Diagnose and resolve issues related to solar power systems, including electrical faults, panel malfunctions, and connectivity problems.

• Customer Service: Provide exceptional service to clients by addressing their concerns, answering questions, and explaining system operations and maintenance procedures.

• Documentation: Maintain accurate records of service visits, including detailed reports on repairs, replacements, and system performance.

• Compliance: Adhere to all safety protocols and industry regulations to ensure safe and effective service delivery.

• Training: Stay current with advancements in solar technology and industry best practices through ongoing training and professional development.

• Communication: Work closely with Construction Manager as well as Operations and Maintenance teams to stay on schedule and ensure deadlines are met.

• Autonomy & Accountability: Operate with a high degree of independence while working remotely at field sites, executing assigned work with minimal direct supervision. Demonstrate strong personal accountability, sound judgment, and motivation to meet quality, safety, and performance expectations while representing the organization professionally.

Minimum Education and Experience:

• Education: High school diploma or equivalent; vocational training or an associate’s degree in electrical engineering, renewable energy, or a related field is preferred.

• Experience: Minimum of 3 years of experience in the installation, maintenance, or repair of solar power systems. Experience with electrical systems is highly desirable.

• Certifications:

  • Enphase certifications (Installer, Technician, IQ8, CTS, etc)

  • SE certifications (No call RMA, Fundamentals, Commercial, Energy Hub, etc)

  • NABCEP PV

  • Other certifications a plus:

    • GENERAC, SPAN, SMA, IRON RIDGE, Uni-Rac, RoofTech, NEC comprehension, Tesla

• Skills:

  • Strong knowledge of solar power systems, electrical systems, and safety procedures.

  • Proficiency in using tools and equipment required for solar system installation and repair.

  • Excellent problem-solving and diagnostic abilities.

  • Effective communication and customer service skills.

  • Ability to work independently and as part of a team.

• Physical Requirements: Ability to lift and carry equipment, work at heights, and perform physical tasks in various weather conditions.

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

• Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact HRLOA@igs.com.