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Remote O&M Manager - Europe

Role overview

Qualifications

  • Degree in Electrical Engineering, Power Systems, Automation, Renewable Energy, or a comparable technical field.
  • Several years of experience in OM, technical service, remote monitoring, asset management, or a related role.
  • Strong knowledge of PV, ESS, BESS, inverters, communication systems, and technical troubleshooting.
  • Experience working with SCADA platforms, ticketing tools, data analysis, and equipment logs.

Responsibilities

  • Monitor the technical performance and availability of PV and ESS assets through remote monitoring platforms and SCADA systems.
  • Lead remote troubleshooting, coordinate incident response, and support root cause analysis for recurring technical issues.
  • Prioritize and coordinate corrective actions with field service teams, service partners, engineering, and customers.
  • Track OM performance against contractual commitments, including SLAs, availability targets, and response times.

Key facts

Hard skills

Other skills

  • Problem Solving
  • Collaboration
  • Calmness Under Pressure

About the company

Sungrow Power Supply Co., Ltd. logo

Sungrow Power Supply Co., Ltd.

  • Renewable Energy
  • XLarge
  • 10,001+
Sungrow is a global leading PV inverter and ESS provider with 515 GW of power electronics converters installed worldwide as of December 2023.

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Job description

Your mission

Salut și bun venit la Sungrow! We are looking for a Remote O&M Manager to lead remote monitoring and operational support for PV and energy storage assets across Europe. This role combines technical problem-solving, data-driven decision-making, and close collaboration with customers and field teams.

  • Monitor the technical performance and availability of PV and ESS assets through remote monitoring platforms and SCADA systems.
  • Lead remote troubleshooting, coordinate incident response, and support root cause analysis for recurring technical issues.
  • Prioritize and coordinate corrective actions with field service teams, service partners, engineering, and customers.
  • Track O&M performance against contractual commitments, including SLAs, availability targets, and response times.
  • Analyze operational data, equipment logs, alarms, and trends to improve fleet reliability and service quality.
  • Develop clear remote O&M processes, reporting standards, and knowledge-sharing materials for the European service organization.

Your profile

Now, to make sure this role is a great long-term fit, we would be excited if you bring:

  • Degree in Electrical Engineering, Power Systems, Automation, Renewable Energy, or a comparable technical field.
  • Several years of experience in O&M, technical service, remote monitoring, asset management, or a related role.
  • Strong knowledge of PV, ESS, BESS, inverters, communication systems, and technical troubleshooting.
  • Experience working with SCADA platforms, ticketing tools, data analysis, and equipment logs.
  • Confident customer communication skills, a calm approach during critical incidents, and strong ownership.
  • English C1; Romanian B2 or higher is a plus, and other European languages are welcome.

Why us?

You will be part of a central team that helps keep renewable energy assets performing across Europe. The role gives you visibility, technical depth, and the opportunity to shape remote O&M standards for one of the industry’s most dynamic service organizations.

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