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Virtual Assistant (Account Setup & Account Management)

Alpha Iota BPO

Role overview

Qualifications

  • At least 1 year of relevant experience in Social media, Marketing or related field
  • Good command of English and Bahasa Indonesia
  • Excellent communication and interpersonal skills
  • Strong organisational and time-management skills

Responsibilities

  • Create accounts per SOP and verify configuration before moving accounts forward
  • Gradually build up account activity and profile completeness on a set schedule
  • Daily checks on assigned accounts for status changes and escalate issues to a Team Leader
  • Track account status in Sheets/Excel and submit daily reports on account activities

Key facts

Hard skills

Other skills

  • Data Reporting
  • Security Policies
  • Google Sheets
  • Microsoft Excel
  • Detail Oriented
  • Organizational Skills
  • Time Management
  • Communication
  • Social Skills
  • Trustworthiness

About the company

Alpha Iota BPO logo

Alpha Iota BPO

Outsourcing & Offshoring

Join Our Alpha Iota Family, Where Everyone Wins! * Exciting Work-from-Home Opportunities. * Learning & Development Programs to Upskill Yourself. * Lucrative Salary Package. * Health and Wellness Perks & Benefits. * Motivating and Supportive Teams. ...and lots more! Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart your successful careers. Here's what awaits you at Alpha Iota!

Company details

IndustryOutsourcing & Offshoring
Company sizeUnknown

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Job description

Join Our Alpha Iota Family, Where Everyone Wins!

  • Exciting Work-from-Home Opportunities

  • Learning & Development Programs to Upskill Yourself

  • Lucrative Salary Package

  • Health and Wellness Perks & Benefits

  • Motivating and Supportive Teams

...and lots more!

Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here's what awaits you at Alpha Iota!

We are looking for a detail-oriented and responsible Virtual Assistant to support our daily account setup and management operations.

The main responsibilities include creating and configuring accounts according to company SOPs, completing account profiles, performing normal onboarding activities, monitoring account status, maintaining accurate records, and reporting any issues to the Team Leader.

What would you be doing:


  • 1. Account Setup – Create accounts per SOP, fill in profile/security details accurately, and verify configuration before moving accounts forward.
  • 2. Onboarding & Warming – Gradually build up account activity and profile completeness on a set schedule, staying within platform rules to avoid triggering security flags.
  • 3. Monitoring – Daily checks on assigned accounts for status changes, verification requests, or restrictions; escalate issues to a Team Leader rather than resolving them independently.
  • 4. Data & Reporting – Track account status in Sheets/Excel or an internal system; submit daily reports covering new setups, active accounts, accounts under review, and issues.
  • 5. Security & Compliance – Follow SOPs and platform policies, keep credentials/recovery info confidential, and report suspicious activity immediately.
    

    To be successful in this role, you will need to have:
    

    • Possess at least 1 years of relevant experience in Social media, Marketing or related field. 

    • Good command of English and Bahasa Indonesia.

    • Excellent communication skills & interpersonal skills.

    • Attention to detail and consistency in following SOPs/checklists

    • Basic digital literacy (comfortable with multiple platforms, Google Sheets/Excel)

    • Strong organisational and time-management skills (handling many account daily).

    • Discretion and trustworthiness around confidential/security information

    • Ability to spot irregularities and escalate appropriately rather than act independently

    • Good attitude with hunter mentality

    Keen to understand more?

    Send your resume to recruitment@alphaiotabpo.com today and let's chat!

    Please be informed that shortlisted candidates will be contacted by our Recruitment Team.


    
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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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