Key Account Manager - UK Aftermarket

Sense the power of light

The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com

As Business Unit AMSL Automotive Solutions & Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers (e.g. with exchangeable LED light sources). We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio.

Your new responsibilities

• Take full responsibility for and own the development and execution of the strategic plan within the Account portfolio, ensuring alignment with business goals while driving growth, profitability, and customer satisfaction.
• To achieve all sales and profit margin targets set for managed accounts by identifying opportunities to grow the business and enhance profitability. 
• Establish & maintain relationships with the key personnel within the target organizations at all levels including Owners, Buyers, Branch & Regional Managers etc. 
• Conduct regular review meetings with the key stakeholders within each business along with branch visits & key buying group members.
• Ensure effective management and alignment with internal Osram stakeholders within the ITG/S-KAM teams, fostering collaboration and clear alignment.
• Adopt an entrepreneurial approach to customer development to exploit all sales opportunities and to demonstrate the value that Ring can provide for their business. 
• Engage with the Product Management and Marketing Communications teams to deliver suitable promotional initiatives to support category management within the target businesses.
• Collaborate effectively with the online content manager to optimise copy and content across customer platforms, ensuring alignment with brand messaging and enhancing user engagement.
• Work closely with internal Customer Support partners / Internal NAC teams to support and provide delivery of information on time & order queries when required.
• Ensure the listing of new products within target customers, expanding our range presence and increasing our share of voice vs. key competitors.
• Attend Customer and Industry Trade Shows as required.
• Contribute new product and sales ideas to the wider organization and provide regular feedback on market and customer developments.
• Work closely with Area Sales Team to co-ordinate activity within buying groups and ensure implementation of promotional activity at branch level.
• Evaluate customer risk and proactively work to avoid re-tenders/deletions that could adversely affect the company profitability.
• Ensure analysis is conducted for all promotional campaigns to assess their impact on the agreed objectives for each campaign.
• Support internal business reporting by providing.
  
  

Who we are looking for

• Experience of managing or working within large strategic Automotive Aftermarket customers & buying groups is highly desirable. 
• Experience in managing a broad portfolio of end user products within omni channel customers (Retail, Trade, ecommerce).  
• Can demonstrate experience in category management within stores & branches along with the ability to analyse and enhance the online customer journey, leveraging data-driven insights to drive sales.
• An experienced networker with the ability to build and maintain strong relationships with key stakeholders, leveraging connections to drive business opportunities and foster long-term partnerships.
• Strong communication and interpersonal skills (internal and external).
• Demonstrate a highly structured and strategic approach to managing key accounts, ensuring alignment with long-term business objectives.
• Team player who exercises tact and diplomacy in dealings with people throughout the organisation.
• Experience of negotiation and influencing to a senior level.
• Excellent presentation skills – verbal, written and numerical
• Highly numerate with a solid commercial acumen.
• Self motivator, able to operate remotely and upon own initiative.
• Positive and enthusiastic with an exceptional work ethic to deliver results.
• Able to operate and demonstrate the highest levels of integrity. 
• PC literate (understating of MS Office Word / Excel / Power Point)
• Highly organised - planning, preparation, execution and follow up.

What we offer:   

1. Competitive Salary
   2.    Pension Scheme: Employer 5%
   3.    Bonus Scheme: 30% OTE discretionary
   4.    Car Allowance
   5.    Holidays: 25 days’ paid holiday each year, increasing to 26 after 6 years. Plus, and extra 1 days holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.
   6.    Life assurance.
   7.    Company enhanced Sick Pay.
   8.    Colleague Discounts on RING Products.
   9.    Health Care Scheme: Private Healthcare
   10.    Employee Assistance Programme (EAP)
   11.    Discounts and Eyecare Vouchers.
   12.    Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.
   13.    Company enhanced maternity, adoption and paternity pay.
   14.    Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, eg on Employee Appreciation Day.
   15.    Learning and Development: We invest in our people’s development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAM’s E-learning portal and the newly launched ams-OSRAM University which can also be accessed via LinkedIn.
   16.    Free On-Site Parking.
   17.    Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.

Please contact Johanna Sieber for further information via JOHANNA.SIEBER@AMS-OSRAM.COM or +49 (941) 8502064.